Politicians’ Letters In Support Of Comcast Merger Were Actually Written By Comcast

Politicians’ Letters In Support Of Comcast Merger Were Actually Written By Comcast

In the eleven months since Comcast announced that it would acquire Time Warner Cable, numerous local and national politicians have written to the FCC in support of the merger, claiming it will create jobs (in spite of the fact that thousands of employees will inevitably be made redundant), spark investment (even though Comcast could just invest the $40 billion instead of using it to buy TWC), and provide broadband access for the poor (a program that’s been criticized as window dressing), without hurting competition (because there isn’t any to begin with). Many of the letters hit the same points… almost as if they were ghostwritten and the politicians just signed their names to them. [More]

Why Dish’s Sling TV Is A Factor In Pending Comcast/Time Warner Cable Merger

Why Dish’s Sling TV Is A Factor In Pending Comcast/Time Warner Cable Merger

Later this month, Dish will finally launch its much-awaited Sling TV streaming service that gives subscribers live online access to a dozen cable channels. And even though Sling has yet to go live, it’s already being factored into the pending mega-merger between Comcast and Time Warner Cable. [More]

The current slate of groups involved in the Stop Mega Comcast Coalition.

More Groups Pile Onto “Stop Mega Comcast” Coalition

Only a month ago, a coalition of more than a dozen groups formed in an effort to work together in stopping the pending merger between Comcast and Time Warner Cable. And while the federal regulatory review process inched forward on this deal, more and more groups have joined in the fight to prevent Comcast from dominating the consumer broadband market in the U.S. [More]

Comcast, Time Warner Cable Still Bringing Up Rear In Customer Satisfaction Surveys

Comcast and TWC accounted for the four lowest-scoring results in the ACSI's 2014 surveys.

While federal regulators continue their review of the pending merger between Time Warner Cable and Comcast, it’s time to look at how these two companies fared in various customer satisfaction surveys from the last 12 months. We’ll give you a hint: It didn’t go well. [More]

Comcast, Time Warner Cable Merger Review Delayed Again

Comcast, Time Warner Cable Merger Review Delayed Again

Even with bought-and-paid-for Senators urging the FCC to hurry up its review of the pending merger of Comcast and Time Warner Cable, there is only so much the regulators can do when they don’t have the documents they need to complete that review. That’s why the FCC has once again hit the pause button on the time clock for this mega-merger. [More]

While every Comcast employee apparently gets a few of these "We're On It" cards that give recipients access to a dedicated customer service rep, Comcast's lobbyists have reportedly been using theirs to grease the wheels in D.C. (image via The Verge)

Comcast Lobbyists Know How To Win Over D.C. Power Players — With Decent Customer Service

Sure, Comcast has no problem throwing around hundreds of thousands of dollars to win support from lawmakers who are willing to regurgitate whatever David Cohen tells them to say, but the company also knows how to really win people over to its side — by providing them access to customer service that isn’t horrible. [More]

Here’s What $184K In Campaign Contributions Gets Comcast — A Letter Of Support From Two Senators

According to OpenSecrets.org, Casey's campaign and leadership PAC took in more than $114,000 from Comcast during the 2014 election cycle alone. The cable colossus was the Pennsylvania Senator's top contributor.

Earlier today, the two U.S. Senators from Pennsylvania put aside partisan squabbling for a moment to agree that the only things more awesome than campaign contributions from Comcast are the things Comcast has told us are really cool about its pending merger with Time Warner Cable. [More]

Watch A Guy Sit On Hold With Comcast Until They Close

3:22:35 and counting...

The saga of what happens when you try to cancel your Comcast account continues this evening with a recording of the tail end of a more than three-hour wait on Comcast’s retention line. As far as we can tell, sitting on hold with Comcast for upwards of three hours isn’t a unique experience, but not everyone is creative enough to call Comcast with another phone while still on hold… only to hear a recording informing them that the company has closed for the day. [More]

New York State Wants To Hear From You About Comcast-Time Warner Merger

New York State Wants To Hear From You About Comcast-Time Warner Merger

When I arrived for yesterday’s State of New York Public Service Commission hearing in Albany on the Comcast-Time Warner merger, there were about twenty people sitting along the aisles in a theatre that holds 500. While most Americans are against the merger, not many feel strongly enough to scale the vast poured-concrete fortress of the state university campus to speak out about it. That’s okay, though. Anyone can still make their opinion known to the PSC. [More]