Watch A Guy Sit On Hold With Comcast Until They Close

3:22:35 and counting...

The saga of what happens when you try to cancel your Comcast account continues this evening with a recording of the tail end of a more than three-hour wait on Comcast’s retention line. As far as we can tell, sitting on hold with Comcast for upwards of three hours isn’t a unique experience, but not everyone is creative enough to call Comcast with another phone while still on hold… only to hear a recording informing them that the company has closed for the day. [More]

New York State Wants To Hear From You About Comcast-Time Warner Merger

New York State Wants To Hear From You About Comcast-Time Warner Merger

When I arrived for yesterday’s State of New York Public Service Commission hearing in Albany on the Comcast-Time Warner merger, there were about twenty people sitting along the aisles in a theatre that holds 500. While most Americans are against the merger, not many feel strongly enough to scale the vast poured-concrete fortress of the state university campus to speak out about it. That’s okay, though. Anyone can still make their opinion known to the PSC. [More]