Only The CEO At Cuisinart Has The Power To Send You A Shipping Label

Only The CEO At Cuisinart Has The Power To Send You A Shipping Label

Jennifer bought the Cuisinart coffeemaker at right about a month ago. It lists for $145.00, and you can get it from Amazon for, as of this writing, $75.45. Unfortunately for Jennifer, her appliance just plain stopped working, and nothing she did at home would fix it. Cuisinart agreed to send her a new one, and even waived the shipping fee, but they want her old coffeemaker back. This wouldn’t be a problem, but the cost to ship the large and heavy machine is $47.62. That amount would put Jennifer more than halfway to just buying a new machine. [More]

Krups Botches Coffeemaker Repair, Replaces Shorted-Out Appliance

Krups Botches Coffeemaker Repair, Replaces Shorted-Out Appliance

The Krups XP2070 is not a cheap coffee maker. Trevor received his as a gift two years ago. It sold for around $300 then, and it would be reasonable to expect the appliance to work for more than a year. While Krups accepted the machine for repairs, fixed it, and then graciously extended the warranty when it failed again. Trevor determined that the root problem with his XP2070 hadn’t been fixed during either repair, and it had been returned to him to break again. Was he stuck shopping for a new coffeemaker? [More]

Keurig: Sorry, Your Coffeemaker Can't Break Until Tomorrow

Keurig: Sorry, Your Coffeemaker Can't Break Until Tomorrow

Kyle recently bought a small Keurig coffeemaker. Very recently. He’s fond of it, but when it started dispensing watered-down coffee, he knew something was wrong. So he called Keurig, who informed him that his machine wasn’t allowed to break until he had owned it for 30 days.

Black & Decker Spacemaker Coffeemakers Recalled

Black & Decker Spacemaker Coffeemakers Recalled

This is too big to save for a recall roundup – 670,000 Black & Decker coffeemakers sold at K-Mart, Kohl’s, Target, Walmart, Bed, Bath & Beyond and Amazon.com have been recalled. Hot water can overflow out of the carafe, and some owners have sustained second degree burns. [Consumer Reports] [Recall Site]