A Consumerist reader writes, “So it’s been a while. I’m starting to get desperate. Why don’t I check out a new dating site I just heard about? My first concern is always, ‘Is it a scam site or is it real? What happens to my credit card info if it is a scam?’ So in the process of signing up, I received this warning.” Look on the bright side, OP, at least it didn’t make you type “Herpes.” [More]
An Illinois man has filed a class-action lawsuit against MillerCoors because the “Silver Ticket Sweepstakes” code on the case of beer he recently bought turned out to be invalid. The man says he tried entering the code online and over the phone, but it was rejected each time—not because it wasn’t a winning code, but because it wasn’t a legitimate sweepstakes entry code to begin with.
Robert ordered a defective textbook from Amazon, which let him return the book outside its 30-day return policy. Amazon let him do so without trouble, but that wasn’t even the coolest thing the e-tailer did for him. When Robert received the next book, with the same defect — it too was missing codes he needed for his lab — he decided to go to the school bookstore to buy a copy with the codes he needed. The CSR told Robert he could keep the second book and gave him a full refund. He writes:
Dan’s son is learning an important consumer life lesson, which is that sometimes companies promise really fun things that just don’t happen. GameStop sent out a promotional e-mail about a really cool contest involving Backyard Baseball ’10. Except the contest isn’t working, and no one knows who can help Dan straighten it out.
Chad, who sent this in, says he tried to decipher this Kool Aid‘s expiration date using the cheat sheet we posted last December, but nothing on this container matches the code format on the sheet. It can’t be that hard to print an unambiguous human readable expiration date on a product. Who else needs to read the date, other than a human? Why should the average consumer have to worry about deciphering a date? We thought we’d all pretty much agreed on some basic rules for how to keep track of the days.
Matt is having some trouble getting Dell to sort out its billing mistake with his new TV purchase. It’s an interesting story because for the most part, Dell employees or outsourced CSRs are trying to be helpful to Matt, but nothing has actually been accomplished yet over email, chat, or the telephone. Matt wants his $300 back, and Dell wants Matt to just return the TV set if he won’t pay the non-discounted price. We think he may have a case here for disputing the overcharged amount.
Combine Coupons Codes For Extra Savings “… did you know you can use more than one code at a time? I didn’t, until Borders practically begged me to. I was buying two books on their site when I saw this message on the checkout page: “You may apply more than one promotion code to your order.” Who knew?” [ShopSmart]
ALDO: Free shipping with coupon code: FS11. Good until November 9th, ’08.
Microsoft sells scratch off cards that contain codes you can use with XBOX live. Trouble is, if you get overzealous and scratch off the code along with the scratch-off stuff—you’re out of luck.
Comcast has left reader Laura without forty-eight channels since early February. Laura has replaced four cable boxes, and spoken with several technicians. Each one suggests the same diagnosis.
Shockingly, it is not a problem with the line or the box. It is a problem with the coding coming in through the line. The technician tells us that our line is showing both Adelphia codes and Comcast codes coming through it. When both sets of codes hit the box, the box shuts down.
Diagnosing the problem is not the same as fixing the problem. Though aware of the issue, Comcast has not offered a solution. Laura is still without forty-eight channels. Comcast is still billing her for full service.
Meg Hourigan, co-founder of Blogger, has posted a methodology for decoding fruit labels to discern whether or not it is conventional, organic or genetically-modified.