Poll: Are You Ready To Give Up Desktop Apps For The Cloud?

Poll: Are You Ready To Give Up Desktop Apps For The Cloud?

Google’s head of European online sales, John
Herlihy, recently prognosticated that in three years, “desktops
will be irrelevant,” and everyone will work on mobile devices and
store their data in the Internet “cloud.” That would be good news
for Google, but what about you? Would privacy concerns, limitations
of mobile widgets and web apps or other issues keep you tethered to
your desktop, or are you ready to launch yourself into the clouds?
Tell us in our poll, inside.

T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn’t intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can’t deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever.

T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up.

Apple Doesn't Know How To Handle The MobileMe Crisis

Apple Doesn't Know How To Handle The MobileMe Crisis

It’s amazing that Apple doesn’t recognize this situation. This is an airplane that’s stuck on the runway for hours with no food or working bathroom. And the pilot doesn’t come on the P.A. system to tell the customers what the problem is, what’s being done to fix it, how much longer they might be stuck, and how he empathizes with their plight. Instead, he comes on once every three hours to repeat the same thing: “We apologize for the inconvenience.”