Karl Huie’s family has been in the garment cleaning business since 1969, and since 2007 Huie has been offering “wet cleaning“—an eco-friendly alternative that uses water, soaps, and CO2. At the blog ecosalon, Huie provides some professional advice on which clothes are safest to wash at home, and when you should stick with dry cleaning, or at least professional cleaning.
Ann Taylor will no longer carry size 16 items in their retail stores. “But they’re keeping it online,” our tipster Dena observed. “In other words, ‘Hey, wide load! Stay out of our stores! Oh, but keep giving us your cash.'”
We at Consumerist understand that there’s no accounting for taste, and we generally refrain from passing judgment on products for puerely aesthetic reasons. That said, we think this dress should probably never be worn by anyone, ever.
Work suits starting to look a little shabby? Wishing that that cool worn-in jeans look applied to trousers? One men’s clothier is sick and tired of men cutting back on buying suits because of the economy — so they’re promising to refund a portion of the money you spent on the suit if you lose your job.
Paul now has 30 free pairs of sneakers from J.Crew for calling them out on some bullshit.
Two weeks ago I wrote that Woot! hadn’t replaced a shirt stolen by the U.S. Post Office. Well, I was wrong. Unbeknownst to me, Woot! shipped out a brand new replacement shirt, just as I had requested.
We know tween girl clothes aren’t sexy; we also think pre-tween clothes shouldn’t be promiscuous.
A Steve and Barry’s going out of business sale has started at its 173 nationwide clothing locations, which specialized in super-cheap clothes, university apparel, and exclusive celebrity-line vestments. Gift cards will be accepted. [Reuters] (Thanks to David!)
GAP has a new promo for the holidays. They’re selling bikes, covered in an argyle pattern. We can only speculate as to dear God why. Perhaps it’s so shoppers can flee from the fashion fiasco that is their retail chain even faster.
ShopEcko: 40%-off entire store, today and online only.
An ebullient J. Crew call center worker emailed me to gush about how great his employer was. My eyes glazed over how special it was that the cashmere sweaters being from the Lorno Piana mill and such, but there were two nuggets that will save you money if you like J.Crew clothes: 1) At the online store, coupon code “JUSTASK” always gets you free shipping (update: apparently the new code for this is “”ROCKCENTER” 2) Teachers and students always get 15% off. Call and use you your .edu address, or show your school ID in-store.
A dozen readers (and probably a couple of PR flacks) must have forwarded us J.Crew’s email today, in which the CEO and president of the company extend a mutual apology for the non-workingness of their “enhanced” website and call center. Oddly, the email simply asks customers to “bear with us” but doesn’t offer any discount or sale. Well, maybe they figured driving more traffic to a broken site would only make things worse.
BikeForums member ReachHigher stripped down to her sports bra and spandex after Walmart refused to let her enter the store with her $600 bike. A manager explained that since Walmart sold bikes, bringing in an outside bike would obviously be too confusing to handle. ReachHigher asked if they also sold shirts. “She said yes so I took off my jersey and said well then I’d better not bring this in either…”
Kimberly, a frequent J.Crew online customer, placed an order on June 30th for five items from their newly revamped website. In the past, writes Kim, “it usually takes 2 days at the latest for me to receive any shipment that is not backordered.” This time it’s been 2 weeks, and not only has nothing arrived, but the UPS tracking number they’ve assigned her order is invalid (it doesn’t even follow the UPS numbering style). The unhelpful J.Crew customer service rep told Kim that they had her correct address and to wait 10 days before calling back. In the meantime, one of the items has already been returned and refunded to Kim’s credit card—although about $200 worth of merchandise has still been shipped to some as yet undiscovered location.