(Trent Rose) Not the Sears in question. No SUVs visible here.

SUV Drives Into Closing Sears Store, Injures No One

When a driver lost control of her Lexus SUV in the parking lot of a mall in Solon, Ohio yesterday afternoon, the story could have had a tragic ending. Instead, only the driver sustained minor injuries. While there was property damage to the shopping center, the car ended up inside a Sears Grand department store…one that is scheduled to close before the end of the year. [More]

Chef Who Threatened Yelper Over Negative Review Issues Public Apology

Chef Who Threatened Yelper Over Negative Review Issues Public Apology

We recently brought you the story of a restaurant customer in Cleveland whose one-star Yelp review of a new eatery led to the chef/owner sending the customer angry, threatening messages via Facebook. The Yelper subsequently told us that he’d received a private apology from the chef, but that the restaurant continued to mock him through its social media outlets. After weeks of not directly addressing this story in a public forum, the chef posted an apology late last week. [More]

More Info From Yelper Who Says He Was Threatened Over Negative Review

More Info From Yelper Who Says He Was Threatened Over Negative Review

Earlier today, we told you about the apparent dispute between a Cleveland consumer and the chef/owner of a local restaurant who allegedly reacted to the customer’s negative Yelp review with a series of nasty, threatening messages on Facebook. Now that diner has reached out to Consumerist to share more of his side of the story. [More]

One of the messages sent via Facebook from the chef to a customer who left a one-star review on Yelp. That review has since been deleted by Yelp, even though the chef stated that he no longer had a problem with it.

Yelper Claims Chef Responded To Negative Review With Threats, Racially Charged Messages

UPDATE: The customer involved in this dispute has reached out to Consumerist with more details on his side of the story. [More]

United Airlines Cuts Cleveland As A Hub After Losing Millions There In Recent Years

United Airlines Cuts Cleveland As A Hub After Losing Millions There In Recent Years

Cleveland is likely reeling today with the news that United Airlines is ditching the city as a hub, cutting about 60% its departing flights from the city starting in April. The downsizing is a result of United losing tens of millions of dollars in the city in recent years, executives said in a letter to employees today. [More]

Ballet Gym Goes All Black Swan On Blogger, Threatens To Call Police After Innocuous Comment

Ballet Gym Goes All Black Swan On Blogger, Threatens To Call Police After Innocuous Comment

While most businesses have learned to handle criticism posted on blogs, there are still those who overreact when someone goes online to write unkind things. And then there is the rare situation where a business threatens legal action over seemingly innocuous comments. [More]

Owner Of Cleveland Cavaliers Writes Crazy Open Letter To Fans

Owner Of Cleveland Cavaliers Writes Crazy Open Letter To Fans

We think of fans as “customers” and consider team owners to be responsible for providing a good product. That does not explain why I am a Chicago Cubs fan, but it does require me to post this open letter to fans from Cleveland Cavaliers owner Dan Gilbert. [More]

http://consumerist.com/2008/10/24/do-you-bank-with-national/

Do you bank with National City? Well, it’s time you were introduced to PNC. Based in Pittsburgh, PNC is buying Cleveland-based National City for $5.2 billion. PNC is also taking $7.7 billion from the Treasury’s capital-infusion program. [NYT]

No Shade For Sweaty Cleveland iPhone 3G Hopefuls

No Shade For Sweaty Cleveland iPhone 3G Hopefuls

Reader Ron writes:

Paramedic Steals Credit Cards From Patient, Goes On Shopping Spree At Target

Paramedic Steals Credit Cards From Patient, Goes On Shopping Spree At Target

A Cleveland paramedic was arrested last week after being caught on video using credit cards she had stolen from an 87-year-old patient, according to The Plain Dealer. Tiffany Forte, age 32, has been working for the Cleveland Emergency Medical Services for the last seven years. A police statement says she was seen on video surveillance at Target and Marshalls racking up $1000 worth of charges while wearing her EMS t-shirt. Details, inside…

http://consumerist.com/2008/03/07/snow-in-cleveland-is-affecting/

Snow in Cleveland is affecting air travel. The FAA says:

Due to WEATHER / SNOW-ICE, there is a Traffic Management Program in effect for traffic arriving Cleveland Hopkins International Airport, Cleveland, OH (CLE). This is causing some arriving flights to be delayed an average of 3 hours and 12 minutes.

Continental, which uses Cleveland as a hub, is canceling lots of flights. [Ohio.com]

Vacant, Abandoned Housing Is A Blight On Cities

Vacant, Abandoned Housing Is A Blight On Cities

In Cuyahoga County, Ohio there are 17,000 vacant, foreclosed properties. In Baltimore, there are 16,000. These properties sit, unmaintained, with boarded up windows, affecting not just their own value, but the values of homes nearby.

http://consumerist.com/2007/12/14/if-it-sounds-like-legal/

“If it sounds like legal loan-sharking, it’s not. ‘Loan sharks are actually cheaper,” leader of the Ohio Coalition for Responsible Lending, talking about payday loans. [CNN Money]

Fake AT&T Workers Steal From Unsuspecting Customers

Fake AT&T Workers Steal From Unsuspecting Customers

According to Lt. Thomas Stacho of the Cleveland Police Department, three men claiming to work for the phone company knocked on the door of an an elderly couple living in an apartment on Payne Avenue.

Cleveland Airport Confiscates Passenger’s ‘Dangerous Liquid’ Pies

A Cleveland airport considers pie filling a dangerous liquid, while at JFK the pie loses its incendiary properties. TSA employees seized at least a dozen of the baked goods from travelers.