Last summer, a consumer in Wisconsin filed a lawsuit against online retailer Accessory Outlet over what she called a bogus $250 fine the company imposed, claiming she breached the terms of sale when she threatened to have the charge canceled after the iPhone case she ordered never shipped. Today, a New York court sided with the consumer by granting a default judgement in the case, essentially agreeing that Accessory Outlet’s “terms of sale” and the debt it alleged the woman owed were void. [More]
Court Sides With Consumer In Suit Against Retailer That Charges $250 When Customers Threaten To Complain
One year after General Motors’ victim compensation fund began accepting death and injury claims related to its massive ignition switch issue and six months after the submission deadline, the carmaker announced it had completed its review. Now, instead of acknowledging just 13 deaths tied to the deadly defect, the car manufacture is admitting that 124 deaths – nearly 10 times the original tally – resulted from its failure to address the problematic switches in more than 2.59 millions of vehicles. [More]
If your to-do list currently has a spot marked “apply for cramming refund from T-Mobile,” then you’d better hop to it. Individuals who currently have or had wireless service with the “Uncarrier” in the last five years have just 14 more days (the deadline is June 30) to apply for a refund as part of the mobile company’s $112.5 million settlement with the Federal Trade Commission for tacking-on third-party charges to customers’ bills – a practice known as cramming. You can visit the settlement website to see if you’re eligible or to submit a claim. [WTNH-TV]
UPDATE 10/9: The link for the Red Bull settlement is apparently no longer working, after reports that a surge in traffic might’ve crashed the site. It seems you can still get to a claim form here. [More]
Airlines play the lowball game when they lose your luggage, offering paltry compensation and making it hard for you to get a fair value for your lost items. It demands a bit of an anal mentality but you can help yourself if you’ve saved the receipts for everything in your baggage, writes the Airfarewatchdogblog. [More]
The FTC wants to see some proof that the pomegranate ingredients in POM Wonderful’s products can actually treat heart disease, prostate cancer, and erectile dysfunction, which is what the company says in marketing and packaging materials. [More]
Here’s a perfect example of why you should ignore what’s on the front of a product package and go straight to the nutritional info instead. Kraft’s Wheat Thins now come in a “100% Whole Grain” variety, which you might think translates into more fiber for your digestive tract. It even says on the front that one serving packs 22g of whole grain versus 11g for regular Wheat Thins. It turns out, however, that both crackers provide the same amount of dietary fiber and fat–and the whole grain version also has more sodium and is made with high fructose corn syrup. [More]
The Highway Loss Data Institute keeps track of insurance claims for stolen cars, and it’s just released a list of the highest and lowest insurance claims for auto theft for 2007-09 models. The winner is the Cadillac Escalade luxury SUV, followed by the Ford F-250 pickup–both of these vehicles have a relatively high claim frequency and high average loss payment per claim of $9,600-$11,000. On the other end, the Mini Cooper and Toyota Sienna 4WD are infrequently stolen and have average loss payments of around $2,000. [More]
NestlÃ© is the latest company to slap some nutrients (or in this case probiotics) in a product, call it “functional food,” and market it to shoppers as a healthy and smart product. Last week, the FTC got the company to agree to stop claiming that its chocolate Boost Kid Essentials–which comes with a straw lined with probiotic bacteria (mmm delicious!)–will do things like protect them from diarrhea and improve school attendance rates. The FTC says the claims aren’t substantiated with adequate scientific research. [More]
BP has announced that it will change the way claims are processed in order to speed up the time it takes for money to get to oil-soaked small businesses that are no longer able to function. Under federal law, BP has an obligation to pay for a range of losses, including property damage and lost earnings, says the AP. There has been a growing tide of complaints alleging that the oil giant is dragging its feet when it comes to paying these claims. [More]
If you want to buy environmentally friendly products when you’re out shopping, you’ll find plenty of options these days. The trouble is that “green,” like “organic,” is considered a very loose concept by lots of manufacturers. The Chicago Tribune put together a list of ways you can spot the fakes on your next shopping trip. Here’s an easy rule of thumb: the words eco, earth, green, friendly, gentle and kind are all frequently used to give the impression of being environmentally friendly, but they’re essentially meaningless marketing words. [More]
A woman in Philadelphia says her neighbor just laughs every time he sees her now, because his insurance company refused to pay a claim on her car that he hit. The company told her that the man won’t answer his phone, so there’s nothing they can do. Update: Right after I posted this, the OP emailed with an update. See the bottom of the post. [More]
My suitcase had been opened, my jewelry bag unzipped, and my fine jewelry (gold, diamonds, sapphires) had been hand picked out of the jewelry bag and the inexpensive jewelry (plastic, glass, metal) left strewn across my belongings inside my suitcase.
Verizon's New Marketing Pitch: Squirrels Eat Old Phone Lines So Upgrade To FiOS For Guaranteed Service!
Verizon told Debbie that upgrading to FiOS was the only way to guarantee uninterrupted phone service because apparently, Verizon’s old copper lines are no match for the insatiable appetite of copper-munching squirrels. Never mind that FiOS doesn’t work during a blackout for more than a few hours, or that Debbie’s problem had nothing to do with hungry squirrels…
Settlers Life Insurance Denies Claim For Widow Of Gunshot Victim Due To Pre-Existing Medical Condition
At Settlers Life Insurance, being shot in the back by unknown assailants is trumped by Hepatitis C, and they won’t pay your benefits. According to the lawsuit filed last week (pdf), Curtis McCraw held a life insurance policy with Settlers Life Insurance at the time of his murder in April 2008. When his wife Stephanie McCraw attempted to claim the Accidental Death Benefit, Settlers denied her claim because her husband had “a pre-existing liver condition.” We knew Hepatitis was bad, but we didn’t know it could pull out a gun and shoot you. We wonder if Hepatitis C is what really killed Kennedy.