AirTran Fined $500,000 For Lousy Wheelchair Service

AirTran Fined $500,000 For Lousy Wheelchair Service

The Transportation Department has served AirTran a $500,000 civil penalty for repeated failures to accommodate disabled travelers, reports Associated Press. The airline was also cited for not providing adequate responses to customers who complained, and for not properly filing complaints with the government. The biggest issue, however, was that it doesn’t always provide wheelchairs to disabled passengers in a timely manner. AirTran says it’s working on implementing a wheelchair tracking system at its hubs. [More]