Once again, the folks at Harris Interactive have released their Reputation Quotient Report, which rates public perception of 60 highly visible companies. Regular readers of Consumerist will not be shocked to see which companies brought up the rear this year. [More]
Bank Of America, Comcast Among Familiar Names In List Of Least Reputable Companies
By February 14, 2013
Citigroup Is Suddenly Without Its CEO And COO, After Both Abruptly Resign
By October 16, 2012
With no specific reasons given, Citigroup CEO Vikram Pandit and Chief Operating Officer John Havens both resigned their positions this morning. [More]
Banks Working On Linking Up Their Payment Systems To Make Person-To-Person Mobile Transfers Easier
By September 12, 2012
The way younger generations are glued to their smartphones, there’s almost nothing they can’t do with the swipe of a touch screen. Old-fashioned things like writing checks or even paying a roommate with cash is such a bother to some, but yet transferring money to other people with apps hasn’t really caught on like the banking industry figured it would. That’s why the nation’s big four are discussing how they can link up their payment systems to make it easier for consumers to send money via mobile devices or even emails. [More]
The 26 Top CEOs Who Made More Than Their Companies Paid In Federal Taxes
By August 16, 2012
Once again, it’s time for the annual Institute for Policy Studies report on which top CEOs are earning more money than the companies they work for are paying out to federal government in taxes. [More]
Man Who Helped Citigroup Become A Megabank Says Megabanks Should Be Broken Up
By July 25, 2012
Call it an about-face, a switcheroo or an epiphany, but whatever you call it, ex Citigroup CEO Sandy Weill is surprising plenty of people in the industry by saying megabanks should be broken up. This, from the man who helped steer Citigroup to its current ginormous conglomerate status. [More]
Citibank Doesn't Want Your Gross Punctuation Marks
By April 26, 2012
Sandra wanted to contact Citibank about a fee, and figured that contacting them using secure account e-mail from within their site was a good way to do it. When she tried to send the message, the system rejected it, telling her to remove any special characters. “What special characters?” she asked. Turns out the e-mail form didn’t like quotation marks. At least it wasn’t apostrophes? [More]
Citi Shareholders Sue Bank's Directors For Paying Executives Too Much
By April 20, 2012
Earlier this week, the shareholders of Citigroup said “hell no!” to the notion of paying company CEO Vikram Pandit $15 million. Today, they took their anger a step further and filed a lawsuit in federal court, saying Citi execs should not be rewarded for doing a so-so job. [More]
Citigroup Shareholders Vote Against CEO's $15 Million Raise
By April 18, 2012
Score one for the little guys, where the little guys are shareholders of Citigroup and the Goliath in need of a slingshot of reality is its CEO seeking a $15 million raise. Sure, he only made $1 the year before, but this is big news as it’s the first times shareholders have rejected the executive pay package at a major bank since the Dodd-Frank act made votes mandatory a year ago. [More]
Federal Judge Signs Off On $25 Billion Mortgage Settlement With Top 5 Banks
By April 6, 2012
It’s just like reality TV, but not at all — America, here are your top five big greedy banks, and here is the $25 billion mortgage settlement they’re all going home with, now that a federal judge has approved it. That’s their load to carry, after allegations of foreclosure abuses and misconduct in servicing home loans. [More]
Worst Company In America Sweet 16: Bank Of America Vs. Citi
By March 22, 2012
A perennial Golden Poo favorite slips into a red, white and blue unitard and struts into the WCIA Rollerball arena to the strains of Hulk Hogan’s “Real American,” thinking this is the year they win it all… Well, not if a scrappy underdog from New York City has anything to say about it. [More]
Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!
By March 21, 2012
The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. [More]
How Much Have The Big Banks Been Penalized Over Mortgage Mess And Where Is All That Cash Going?
By March 6, 2012
The last few years have seen numerous settlements between the nation’s biggest mortgage lenders and various federal and state authorities. And while we hear numbers like “a total of $25 billion,” exactly which banks are responsible for the biggest chunks of these settlements? [More]
Helpful Stranger Delivers Your Mail, Curses Out Your Bank
By February 16, 2012
It’s just plain heart-warming when a stranger does something nice for you. When Efrem’s box of new checks from Citibank went astray, the person who did receive them brought them by, with a helpful note about Efrem’s choice of financial institutions. “Citibank sucks,” the Good Samaritan wrote. “I would not trust [these] MFers with my money.” [More]
Citibank May Have Double-Charged Customers Using Its Bill-Pay App
By February 10, 2012
Whoopsadaisy! Citigroup has accidentally been charging many customers more than what they owe for months, with some of them not even realizing it was going on until the bank sent out a notification. Cit’s bill-pay app for iPads was the culprit in many cases, charging customers twice what they owed for bills or mortgage payments. [More]
Mainland China Will Finally Be Granted The Honor Of Citigroup's Credit Card Presence
By February 6, 2012
Take that, other Western banks — Citigroup will be the first one to issue credit cards under its own brand in mainland China after the China Regulatory Commission granted their approval. It’s coup for Citi, and now they can brag about it to all their credit card company frenemies. [More]
SEC Would Rather Fight Judge Than Try To Win A Real Victory Over Citigroup
By December 15, 2011
Back in November, a U.S. District Court judge in Manhattan rained all over the Securities and Exchange Commission’s Thanksgiving parade when he refused to sign off on the regulator’s $285 million settlement with Citigroup because — as is usual in these sorts of deals — the bank neither admitted guilt nor defended itself. But rather than take the judge’s decision as an impetus to push harder on Citi, the SEC reportedly just wants the court to stop being such a wet blanket and let it have its settlement already. [More]
Judge Blocks $285 Million Settlement Against Citigroup Because The Bank Won't Admit Wrongdoing
By November 28, 2011
Earlier this fall, the Securities and Exchange Commission announced a whopping $285 million settlement with Citigroup over allegations that the bank misled investors in a 2007 mortgage derivatives deal. But that triumph was short-lived, as a judge has decided to block the settlement because of a standard settlement condition wherein the bank is allowed to close the case without admitting guilt or denying the allegations. [More]
Tweet Gets Citi To Stop Junk Mail Deluge
By September 27, 2011
Dan and his wife were getting hit by two pieces of junk mail from Citi almost every day. One to him, and one to his wife. He couldn’t figure out how to tell Citi to stop, until he remembered the online service with the little blue bird that goes “Tweet, tweet.” [More]
