A former banker at a Manhattan branch of Citibank has filed a lawsuit against parent company Citigroup, alleging that she was fired from her job for just being too attractive. [More]
It makes sense that David Duchovny, director Paul Haggis, Ben Stiller and a few other of Hollywood’s big names would all lose their credit cards and need replacements mailed to the same address in Chicago. Or at least, it made enough sense for Citibank to send out a few new cards out before they and the police got a wee bit suspicious. [More]
Citicorp posted a $4.4 billion profit this past quarter. Pretty fantastic, right? How are they rewarding their loyal customers? By jacking their interest rates and closing their credit card accounts, of course. [More]
It’s been another rough year for the banking industry. The CARD Act is hitting them where it hurts — in the fees. Bank of America shed a CEO who is being sued for fraud by the AG of New York. All of this is apparently so distracting that Bank of America can’t remember which houses it’s supposed to foreclose on, and Citibank can’t remember that your social security number isn’t supposed to go on the outside of mailing envelopes. [More]
Chris had a pretty simple request. He writes that he wanted his credit card issuer, Citibank, to save a few trees and save him some legwork, and credit his rewards to his account instead of cutting a check. No one in the Citibank call center hierarchy had the power to make this happen. [More]
Jesse has a credit card that he doesn’t use, but keeps open to help his credit score. Citibank has foiled his brilliant plan by adding a $60 annual fee. He can avoid the fee by charging at least $2,400 on the card each year. [More]
New York Attorney General Andrew Cuomo got Citibank to agree not to implement its new monthly fees on formerly free checking accounts, at least for some customers. If you signed up for one of Citibank’s EZ Checking or Access Checking accounts between January 1, 2009 and November 5, 2009, the new monthly service charge will be waived until this time next year. If you’re one of those customers, there’s nothing you have to do–you’ll get a notice in the mail from Citibank. [More]
Would you have noticed this ATM skimmer, spotted on a Citibank ATM in California? The actual card slot is on the left. The skimmer is on the right. The contraption is seemingly custom-designed for this model ATM, and includes a pinhole camera for capturing victims’ PINs. Fancy. [More]
Citi CEO Vikram Pandit is reassuring investors today after his firm lost $7.6 billion in 2009 by telling them to look on the bright side — at least they fired 100,000 people. [More]
Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the “backdoor numbers” a shot. [More]
How would you like a free credit score with not very much baloney? The Sears Card from Citibank gives you just that, with no annual fees. [More]
We all know that banks offer overdraft protection because it makes them money, not because they want to be kind to customers. Still, it seems weird–or maybe just brutally honest–that Citibank would cancel Corrie’s overdraft protection service simply because she’d managed to avoid any overdrafts since she opened her accounts. [More]
Mike says Citibank boosted his interest rate to 20 percent, then said they’d knock off half of it as long as he paid on time and charged at least $750 a month.
“It’s the increased cost of doing business,” was Citicard’s constant refrain when Kent’s husband called to complain about their latest pre-CARD act adverse action insanity: transfer $5000 in balances from other credit cards to this credit card or we’ll double your interest rate. Listen to Kent’s message left on the new Consumerist hotline and/or read the transcript:
If you’re a Citibank customer who has one of the bank’s two smaller checking account plans—the ones where the monthly fee is waived as long as you use direct deposit or their online bill payment—then maybe it’s time to consider taking your business elsewhere. Starting in February, anyone with an average balance of less than $1500 will be assessed a monthly $7.50 service fee, reports the New York Post.