Citibank Is Sorry For Printing Your SSN On The Outside Of Envelopes

Citibank Is Sorry For Printing Your SSN On The Outside Of Envelopes

This January, Citibank sent out 600,000 mailers with their customers’ social security numbers printed on the outside of the envelope. Whoopsie! [More]

Avoid Credit Card Annual Fees: Just Charge $2,400 Per Year

Avoid Credit Card Annual Fees: Just Charge $2,400 Per Year

Jesse has a credit card that he doesn’t use, but keeps open to help his credit score. Citibank has foiled his brilliant plan by adding a $60 annual fee. He can avoid the fee by charging at least $2,400 on the card each year. [More]

Citibank Postpones New Checking Account Fees For Newer Customers

Citibank Postpones New Checking Account Fees For Newer Customers

New York Attorney General Andrew Cuomo got Citibank to agree not to implement its new monthly fees on formerly free checking accounts, at least for some customers. If you signed up for one of Citibank’s EZ Checking or Access Checking accounts between January 1, 2009 and November 5, 2009, the new monthly service charge will be waived until this time next year. If you’re one of those customers, there’s nothing you have to do–you’ll get a notice in the mail from Citibank. [More]

Would This ATM Skimmer Have Fooled You?

Would This ATM Skimmer Have Fooled You?

Would you have noticed this ATM skimmer, spotted on a Citibank ATM in California? The actual card slot is on the left. The skimmer is on the right. The contraption is seemingly custom-designed for this model ATM, and includes a pinhole camera for capturing victims’ PINs. Fancy. [More]

Citi: We Lost $7.6 B, But On The Bright Side, We Fired 100,000 People

Citi: We Lost $7.6 B, But On The Bright Side, We Fired 100,000 People

Citi CEO Vikram Pandit is reassuring investors today after his firm lost $7.6 billion in 2009 by telling them to look on the bright side — at least they fired 100,000 people. [More]

Secret Credit Card Backdoor Numbers To Get Your Credit Increased, APR Changed, Etc!

Secret Credit Card Backdoor Numbers To Get Your Credit Increased, APR Changed, Etc!

Want your credit line increased, APR lowered, or your declined credit card application approved? Begging and pleading with customer service not getting you anywhere except front row seats to your personal puddle of shame? Then give some of the “backdoor numbers” a shot. [More]

Here's A Possible Way To Avoid Citibank's New Account Fees

Here's A Possible Way To Avoid Citibank's New Account Fees

Next month, Citibank will implement its new $7.50 fee on what were formerly free checking and savings accounts. The only way to avoid the fee is to keep a total of $1500 minimum in your linked accounts. John wrote in to tell us that when he went to his branch and asked about the new fee, they found a way to get around it. It may not work for anyone else, but it’s worth sharing. [More]

Ooh Shiny: Sears Card Gives Free Credit Scores

Ooh Shiny: Sears Card Gives Free Credit Scores

How would you like a free credit score with not very much baloney? The Sears Card from Citibank gives you just that, with no annual fees. [More]

Citibank Closes Overdraft Protection Due To Lack Of Overdrafts

Citibank Closes Overdraft Protection Due To Lack Of Overdrafts

We all know that banks offer overdraft protection because it makes them money, not because they want to be kind to customers. Still, it seems weird–or maybe just brutally honest–that Citibank would cancel Corrie’s overdraft protection service simply because she’d managed to avoid any overdrafts since she opened her accounts. [More]

Citibank To Customer: Charge $750 And We Won't Gouge You So Badly

Citibank To Customer: Charge $750 And We Won't Gouge You So Badly

Mike says Citibank boosted his interest rate to 20 percent, then said they’d knock off half of it as long as he paid on time and charged at least $750 a month.

Citibank: Transfer $5000 In Debt Onto This Card Or We'll Double Your APR

Citibank: Transfer $5000 In Debt Onto This Card Or We'll Double Your APR

“It’s the increased cost of doing business,” was Citicard’s constant refrain when Kent’s husband called to complain about their latest pre-CARD act adverse action insanity: transfer $5000 in balances from other credit cards to this credit card or we’ll double your interest rate. Listen to Kent’s message left on the new Consumerist hotline and/or read the transcript:

Citibank To Charge Fees On Checking Accounts

Citibank To Charge Fees On Checking Accounts

If you’re a Citibank customer who has one of the bank’s two smaller checking account plans—the ones where the monthly fee is waived as long as you use direct deposit or their online bill payment—then maybe it’s time to consider taking your business elsewhere. Starting in February, anyone with an average balance of less than $1500 will be assessed a monthly $7.50 service fee, reports the New York Post.

Citibank Doesn't Want Your Business, Linux Users

Citibank Doesn't Want Your Business, Linux Users

For some reason, Citibank won’t let customers using Linux computers log in to their online accounts. Adam argues that in 2009 this doesn’t make sense, especially when no other major corporate website blocks him like this.

Citibank Shocks Reader With Consumer-Friendly Policy

Citibank Shocks Reader With Consumer-Friendly Policy

Anthony received a Newegg rebate in the form of a prepaid debit card. When he went to use the $15 card for a $15.93 purchase, he received an unexpected and wonderful surprise.

Citibank Invents "Pretend Rate" For Credit Card

Citibank Invents "Pretend Rate" For Credit Card

Citibank has changed the terms of Victor’s credit card agreement, and in the process they’ve created a bizarre rolling refund arrangement that will make his interest rate jump to 29.99 percent, except that actually it won’t, eventually. Maybe. Update: Another reader sent us a copy of the letter, and the arrangement is even less favorable than we first thought (see below).

Citibank Markets To Only Rich People, Large Cities

Citibank Markets To Only Rich People, Large Cities

True to its name, we suppose, Citibank will be focusing its marketing efforts on six major U.S. metropolitan areas and wealthy customers, and not the rest of us deadbeats.

AmEx/Citibank Nullify Annual Fee For Laid Off Customer

AmEx/Citibank Nullify Annual Fee For Laid Off Customer

Chuck lost his job several months ago and wanted to continue his American Express membership, but had trouble justifying the $50 annual fee in his limited budget. So he launched an Executive Email Carpet Bomb, started his own anti-AmEx blog and started picketing…

Sears: Lose Your Job, Keep Your Purchase, Forget The Debt

Sears: Lose Your Job, Keep Your Purchase, Forget The Debt

Acknowledging that skittish consumers are still unwilling to buy big-ticket items, Sears tomorrow plans to unveil a bold new guarantee: if you lose your job after charging a purchase worth $399 or more to your Sears card, the retailer will credit 1/12th of the purchase price to your account for each month you are unemployed. If you stay jobless for one year, the debt is entirely forgiven, and the appliance is yours to keep.