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    • offers you can't refuse

      Citibank To Customer: Charge $750 And We Won't Gouge You So Badly

      Mike says Citibank boosted his interest rate to 20 percent, then said they'd knock off half of it as long as he paid on time and charged at least $750 a month. More »

      10:50 AM on Wed Nov 18 2009
      By Phil Villarreal
      5,791 views, 88 comments

    • consumerist hotline

      Citibank: Transfer $5000 In Debt Onto This Card Or We'll Double Your APR

      "It's the increased cost of doing business," was Citicard's constant refrain when Kent's husband called to complain about their latest pre-CARD act adverse action insanity: transfer $5000 in balances from other credit cards to this credit card or we'll double your interest rate. Listen to Kent's message left on the new Consumerist hotline and/or read the transcript: More »

      9:03 AM on Thu Nov 12 2009
      By Ben Popken
      10,117 views, 87 comments

      Most discussed nstonep: Hmmm...maybe he should do it?!? Try to qualify for a fixed rate loan, consolidate your credit into a single more »

    • fees

      Citibank To Charge Fees On Checking Accounts

      If you're a Citibank customer who has one of the bank's two smaller checking account plans—the ones where the monthly fee is waived as long as you use direct deposit or their online bill payment—then maybe it's time to consider taking your business elsewhere. Starting in February, anyone with an average balance of less than $1500 will be assessed a monthly $7.50 service fee, reports the New York Post. More »

      6:49 PM on Mon Nov 9 2009
      By Chris Walters
      7,342 views, 118 comments

      Most discussed ChemicallyInert: Wells Fargo and Bank Of America welcome the new customers with open arms. They should send Citi a card. more »

    • online banking

      Citibank Doesn't Want Your Business, Linux Users

      For some reason, Citibank won't let customers using Linux computers log in to their online accounts. Adam argues that in 2009 this doesn't make sense, especially when no other major corporate website blocks him like this. More »

      12:30 PM on Fri Oct 30 2009
      By Chris Walters
      11,648 views, 133 comments

    • above and beyond

      Citibank Shocks Reader With Consumer-Friendly Policy

      Anthony received a Newegg rebate in the form of a prepaid debit card. When he went to use the $15 card for a $15.93 purchase, he received an unexpected and wonderful surprise. More »

      11:53 AM on Wed Oct 28 2009
      By Laura Northrup
      11,617 views, 39 comments

    • too stupid to deal with

      Citibank Invents "Pretend Rate" For Credit Card

      Citibank has changed the terms of Victor's credit card agreement, and in the process they've created a bizarre rolling refund arrangement that will make his interest rate jump to 29.99 percent, except that actually it won't, eventually. Maybe. Update: Another reader sent us a copy of the letter, and the arrangement is even less favorable than we first thought (see below). More »

      2:02 PM on Wed Oct 21 2009
      By Chris Walters
      11,655 views, 62 comments

      Most discussed FTWGeek (With Friends...: I thinks this is a stunt to charge extra then force people to go through a convoluted call tree in more »

    • banks

      Citibank Markets To Only Rich People, Large Cities

      True to its name, we suppose, Citibank will be focusing its marketing efforts on six major U.S. metropolitan areas and wealthy customers, and not the rest of us deadbeats. More »

      4:00 PM on Sat Sep 26 2009
      By Laura Northrup
      6,449 views, 50 comments

    • happy endings

      AmEx/Citibank Nullify Annual Fee For Laid Off Customer

      Chuck lost his job several months ago and wanted to continue his American Express membership, but had trouble justifying the $50 annual fee in his limited budget. So he launched an Executive Email Carpet Bomb, started his own anti-AmEx blog and started picketing... More »

      10:33 AM on Wed Sep 23 2009
      By Phil Villarreal
      3,863 views, 21 comments

      Most discussed SRSco: This is about a Citibank customer with a card with the AMEX logo on it, not an American Express customer more »

    • recession

      Sears: Lose Your Job, Keep Your Purchase, Forget The Debt

      Acknowledging that skittish consumers are still unwilling to buy big-ticket items, Sears tomorrow plans to unveil a bold new guarantee: if you lose your job after charging a purchase worth $399 or more to your Sears card, the retailer will credit 1/12th of the purchase price to your account for each month you are unemployed. If you stay jobless for one year, the debt is entirely forgiven, and the appliance is yours to keep. More »

      5:10 PM on Mon Jun 29 2009
      By Carey Alexander
      11,164 views, 38 comments

      Most discussed chris_d: NEVER TRUST SEARS -- ESPECIALLY WITH CREDIT CARDS. They defrauded my girl big time with the Sears card. more »

    • executive compensation

      Citibank To Raise Salaries By 50% In Reaction To Bonus Limits

      The AP is reporting that Citibank will be raising salaries for certain employees by as much as 50% in order to offset the new bonus restrictions. The company faces the restrictions because it took bailout money. More »

      11:53 AM on Wed Jun 24 2009
      By Meg Marco
      9,445 views, 155 comments

    • foreign transaction fees

      Beware Credit Cards Charging Foreign Transaction Fees On Domestic Purchases

      Banks are increasingly charging foreign transaction fees on domestic purchases, a dangerous practice that's likely to expand as banks look for new ways to generate profit. Tripso tells us the story of Sunil, who bought tickets with Qatar airlines, which sounds ever so expensively foreign. Citi charged a 2% foreign transaction fee, even though the tickets were bought in U.S. dollars and processed by the airline's central reservation system based in Washington D.C. More »

      4:00 PM on Sun Jun 7 2009
      By Carey Alexander
      7,926 views, 60 comments

      Most discussed henwy: It only sounds fair if you agreed to it as per the cardholder agreement. more »

    • credit limits

      Citibank Comes Up With Elaborate Cash Back Offer That Reduces Credit Limit And Temporarily Suspends Card

      Compared to what some other banks and card companies are doing to reduce their exposure to debt, we guess Citibank's cash back offer isn't that bad—it's sort of a "let us help you help yourself get rid of your debt" scheme. It's funny, however, if only because it's such an elaborate way to get customers to self-select for a reduction in credit. More »

      9:01 PM on Wed Jun 3 2009
      By Chris Walters
      5,328 views, 30 comments

      Most discussed haoshufu: In simple terms, say you have a $10,000 limit with a $9500 balance with a $200 min payment. You take more »

    • above and beyond

      Don't Be So Shocked: Excellent Service From Citibank CSR

      "Above and Beyond" service often comes down to the management of a particular location, rather than an individual employee, no matter how big or otherwise problematic a company may be. Fred had such an experience with Venkatesh, the overseas customer service rep he reached when he called to cancel his ancient Citibank account. Venkatesh not only talked him out of canceling the account, but was so competent and nice in the process that Fred felt compelled to speak to his supervisor and write to Consumerist. More »

      9:00 PM on Mon May 25 2009
      By Laura Northrup
      4,265 views, 20 comments

      Most discussed Nick Livingston: I work at Citi. It's a new company wide initiative called Woo Wow Win. The idea being that every time more »

    • fees

      Watch Out For Foreign Transaction Fees When Booking With Foreign Carriers

      Cliff logged on to his U.S. internet connection to use his U.S. credit card to buy airline tickets on Aer Lingus in U.S. dollars, a transaction he assumed wouldn't incur a foreign transaction fee. Nope! Citibank slapped a 3% fee on the $2,600 purchase, something Cliff feels the airline should have warned him about. More »

      10:00 AM on Sun May 3 2009
      By Carey Alexander
      5,298 views, 51 comments

      Most discussed lotussix: "Citibank slapped a 3% fee on the $2,600 purchase, something Cliff feels the airline should have warned him about." Why would more »

    • wcia 2009

      Worst Company In America: Ticketmaster VS Citibank

      A bailed out bank? Or the ticket scalper's best friend? Who makes your blood boil? More »

      1:25 PM on Fri Apr 24 2009
      By Meg Marco
      8,847 views, 71 comments

      Most discussed sweetnjoe: You all are friggin idiots for letting TM get this far. You don't have to buy tickets. You have to have more »

    • auto bailout

      Time Is Running Out For Chrysler! Bankruptcy "95% Certain"

      With a week to go before the deadline runs out on Chrysler's bailout — it's looking less and less likely that the automaker will be saved from liquidation. More »

      10:45 AM on Thu Apr 23 2009
      By Meg Marco
      9,901 views, 114 comments

    • citibank

      CitiBusiness Strands Customer In The Middle Of The Pacific With No Credit Card

      Skye is on a boat in the middle of the Pacific Ocean without any way to pay for things, because Citibank canceled his card due to a security breach and didn't bother to warn him first. What's worse, they're making him call repeatedly to try to fix it, which is costing him $3.50/minute because he's in the middle of an ocean. More »

      9:02 PM on Tue Apr 14 2009
      By Chris Walters
      15,512 views, 88 comments

      Most discussed Dave: I thought it was always recommended to let your banks/credit cards now when you were traveling out of the country more »

    • wcia 2009

      Worst Company In America: Citibank VS Sprint

      A bailed out bank? Or a struggling wireless company? Who offends you more? More »

      12:36 PM on Tue Apr 14 2009
      By Meg Marco
      9,640 views, 38 comments

      Most discussed juddcarlos2003: Citi gave me my first credit card about a year ago and I have been completely satisfied with them ALWAYS. more »

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    • 1-18 of 144 for "Citibank"

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