RIP Circuit City

The Last Vestiges Of Circuit City To Disappear On Dec. 31

It’s been four years since Circuit City, once the nation’s second-largest electronics retailer, filed for bankruptcy. In the spring of 2009, the brand’s new owner, Systemax (you know it better as TigerDirect), resurrected Circuit City as an online-only operation. But it looks like the chain’s name didn’t carry enough worth, and it will soon vanish into history. [More]

Don't Rush Into Buying Stuff At Liquidation Sales

Don't Rush Into Buying Stuff At Liquidation Sales

With the news that the Ultimate Electronics chain is to be liquidated, we were reminded of the Circuit City liquidation and the lessons consumers (hopefully) learned from that debacle. [More]

Circuit City Rises From Dead, Traps Customer In Laptopless Purgatory

Circuit City Rises From Dead, Traps Customer In Laptopless Purgatory

Systemax, the same company that now owns TigerDirect and the CompUSA brand name, devoured the remains of Circuit City and relaunched it. Unfortunately, this zombie retailer seems to have the collective customer service skills of…well…zombies. Kelly ordered a laptop, which is waiting around to be shipped. No one seems capable of throwing the computer on a truck, or telling her why the computer has not yet been placed on a truck. [More]

Yes, You Can Still Make Claims On Your Circuit City Extended Warranty

Yes, You Can Still Make Claims On Your Circuit City Extended Warranty

If you bought a TiVo with an extended warranty at Circuit City before the chain died and came back as a retail zombie, TiVo forum poster Mark has good news and bad news for you: It is still technically possible to use your warranty, but doing so requires superhuman levels of persistence. [More]

Circuit City Stores Could Rise From The Dead

Circuit City Stores Could Rise From The Dead

Systemax, owner of Tiger Direct, scooped up the remains of Circuit City last year for $14 million, a year after buying CompUSA for $30 million. Now the corporation has opened some new CompUSA stores and is considering doing the same for Circuit City, Chicago Breaking Business News reports: [More]

Best Buy Can Now Overcharge New Yorkers 'Round The Clock

Best Buy Can Now Overcharge New Yorkers 'Round The Clock

If you like Best Buy, come to New York City! In November the company will open its first 24-hour store, in the remodeled carcass of the Circuit City that formerly anchored Union Square. In fact, it’s probably best we call it the Circuit City Best Buy to avoid confusion. According to Best Buy’s PR department, the store will also feature “the largest Best Buy Musical Instruments Department in the United States.”

Florida AG Sues TigerDirect For 'Continually Blaming Customers' For Rebate Delays

Florida AG Sues TigerDirect For 'Continually Blaming Customers' For Rebate Delays

Waiting for a rebate from TigerDirect? Good luck with that. In a suit filed last Friday, Florida Attorney General Bill McCollum is charging the company with, among other things, promising customers that rebates would arrive in about 8-10 weeks of submission, when in fact “a vast number of customers experienced delays ranging from one to more than eight months, before receiving their promised rebates, if at all.” The suit also charges TigerDirect with engaging in “deceptive and unfair trade practices.”

Circuit City Sure Had A Lot Of Optimism Near The End

Circuit City Sure Had A Lot Of Optimism Near The End

Check out these ridiculous corporate propaganda films from poor, sweet Circuit City, back when it was still struggling to differentiate itself from Best Buy in some way other than “worse.”

Goldman Sachs Thinks Walmart And Amazon Are Gonna Kick Best Buy's Ass

Goldman Sachs Thinks Walmart And Amazon Are Gonna Kick Best Buy's Ass

Best Buy has been downgraded to neutral from “buy” by Goldman Sachs on concerns that Amazon.com and Walmart are poised to begin a serious asskicking.

Man Can't Track Down Phantom Circuit City/Chase/Best Buy Credit Card

Man Can't Track Down Phantom Circuit City/Chase/Best Buy Credit Card

Ah, the perils of having a credit card issued by an electronic store that dies a slow, painful death, only to come back, haunt you and resist all attempts at seances and exorcisms.

The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts

The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts

The new CircuitCity.com is already disappointing customers, this time by shipping a half-complete TV mount that looks like it was wrapped by an over-caffeinated octopus. Unsurprisingly, our anonymous tipster had to slog his way through two customer service departments before extracting a promise to ship out the missing parts. Why can’t CircuitCity.com just ship him a new mount? Apparently, they have to first botch the parts shipment. Our tipster decided this wasn’t worth his time, and instead ordered a second mount. Circuit City promises to refund his money once they receive back the defective mount…

Circuit City Sends Rebate Check One Year After Purchase

Circuit City Sends Rebate Check One Year After Purchase

Jan bought a keyboard from Circuit City last year. Since then, the company filed Chapter 11, the stores liquidated and closed, and another company bought the name. But last week, Jan finally-FINALLY-received her rebate check. Now she wants to know: is cashing this thing a good idea?

Tell Eerily Resurrected Circuit City To Step Off In One Easy Step

Tell Eerily Resurrected Circuit City To Step Off In One Easy Step

Just like the ending of a horror movie, Circuit City has gone and plunged its soil-covered claw from its grave. Its site may have new owners, but that doesn’t mean it’s lost all of your tasty personal info.

CircuitCity.com Reborn As… Circuit City!

CircuitCity.com Reborn As… Circuit City!

CircuitCity.com is back, and it looks eerily familiar. The zombie website is now controlled by Systemax, the same folks who own Tiger Direct. Though the new site may look similar to the old, no doubt part of Systemax’s goal to keep alive a “proud brand that America has grown to count on,” it isn’t nearly as consumer-friendly as we would like…

http://consumerist.com/2009/05/22/circuit-city-is-dead-long/

Circuit City is dead. Long live Circuit City! Circuitcity.com is already about to relaunch. They’ll let everyone know via Twitter when they open. No word whether they will actually be distinguishable from TigerDirect.

TigerDirect Parent Company Buys Circuit City Website

TigerDirect Parent Company Buys Circuit City Website

Systemax Inc., parent company to discount electronics retailer TigerDirect and the new owner of CompUSA, has purchased Circuit City‘s brand, trademarks and e-commerce business, to the surprise of exactly no one.

Circuit City Has Left Us, But Its Uniforms Live On

Circuit City Has Left Us, But Its Uniforms Live On

The Circuit City death watch is long over, but now there’s a way to preserve those memories forever—maybe even to outfit an entire troupe of Circuit City re-enactors. Reader chainofcommand02 was shopping in a grocery outlet store when he discovered several cases of Circuit City polo shirts. Yours, for only $1.00.

Did Bad Customer Service Doom Circuit City?

Did Bad Customer Service Doom Circuit City?

Best-practices guru Joel Spolsky thinks Circuit City imploded because of their terrible customer service, not any “recession” or “macroeconomic conditions” nonsense. To prove his point, he looks at thriving New York electronics retailer B&H, which succeeds because they understand that stellar service leads to healthy profit margins.