If You Need A Cingular Wireless Prepaid Card, Check Out ThisWalgreens

If You Need A Cingular Wireless Prepaid Card, Check Out ThisWalgreens

Are you a time-traveler from 2007 in need of minutes for your prepaid Cingular cell phone? You’re in luck! Tipster Peter found this card on the AT&T Wireless rack at his local Walgreens, noting that all of the $50 cards on the rack were antiques from Cingular. [More]

3 Wacky Tales From Our Crypt

3 Wacky Tales From Our Crypt

A selection of stories from our past archives with evergreen appeal, and aftertaste. We bring you horrific tales of The Hellraiser Sneaker, The Cellphone Call That Destroyed My Speakers, and I Bought A New Punching Bag That Turned Out To Be Stuffed With Dirty Underwear. [More]

"An 'Illegal ETF' Destroyed My Credit. Can I Go To Small Claims Court?"

"An 'Illegal ETF' Destroyed My Credit. Can I Go To Small Claims Court?"

“Jurgis” writes,

Want The New iPhone? Here's How To Escape Your Current Cellphone Contract ETF-Free

Want The New iPhone? Here's How To Escape Your Current Cellphone Contract ETF-Free

As the second coming of the Jesusphone 3G draws near, we wanted to remind customers of other wireless carriers that there are ways to escape your existing cellphone contract free of early termination fees, and trade your piddling Verizon, Sprint, or T-Mobile bills for hundreds of pages of gloriously itemized AT&T charges. Or just switch carriers.

http://consumerist.com/2008/03/07/in-response-to-yesterdays-post/

In response to yesterday’s post, another AT&T employee writes, “Just to clear up some confusion, AT&T may charge an administrative fee when paying your wireless bill with a representative. There is no charge to use the automated payment systems. The source for this is the tagline on my bill.”

AT&T To Charge $5 For Payments Over The Phone In May

AT&T To Charge $5 For Payments Over The Phone In May

An anonymous AT&T employee who says to call him “Vernon” wrote in to tell us that starting next Tuesday, March 11th, some customers in the Southeast who call in to make a payment will be charged $5, with the fee going nationwide by May. He writes, “I feel this is taking advantage of our customers’ trust, because even when we put it on all of their bills, and let people know, there will be tons of reps that won’t let the customer know they’re being charged for taking their payment.”

AT&T Mobility's CEO Stan Sigman Retires After 42 Years

AT&T Mobility's CEO Stan Sigman Retires After 42 Years

AT&T Mobility’s CEO Stan Sigman has announced his retirement after 42 years with the company. The AP says:

Sigman began his career with Southwestern Bell Telephone as a stockman in 1965. He stayed with the company as it grew from the smallest Baby Bell to the nation’s largest telecommunications company through a series of aggressive acquisitions.

How nice.

AT&T Promises Nationwide Naked DSL By The End Of The Year

AT&T Promises Nationwide Naked DSL By The End Of The Year

Naked DSL, (DSL without the requirement to have a landline), will be available nationwide by the end of the year, according to statement made by AT&T to the Wall Street Journal.

Cingular's Class Arbitration Waiver Ruled "Unconscionable" By 9th Circuit Court Of Appeals

Like many many companies, Cingular has a little thing in their contracts saying that if you use their service, you void your right to a class action lawsuit and instead have to go through “mandatory binding arbitration,” which is basically an extra-judicial corporate court exempt from many of the basic rules and laws and procedures and rights of real court. Well, today, that clause was ruled “unconscionable” by the 9th Circuit Court Of Appeals. Therefore, lawsuits can proceed against Cingular and go to real court, not monkey court. Hooray!

Consumers Can't Sign Away Rights To Class Action Lawsuits

Consumers Can't Sign Away Rights To Class Action Lawsuits

The Supreme Court of Washington State has ruled that consumers cannot sign away their right to participate in a class action lawsuit, according to the Seattle Post-Intelligencer.

iPhone Rate Plans Revealed

iPhone Rate Plans Revealed

Apple has posted the rate plans for the iPhone and a few reader questions have been answered.

AT&T Cold Calls You, Demands 4 Digits Of Your SSN, Disconnects Your Phone

AT&T Cold Calls You, Demands 4 Digits Of Your SSN, Disconnects Your Phone

Dustin paid the price for following Consumerist’s advice and never giving personal information to people who call and claim to be from your phone company or your gas company or your bank. Someone called Dustin claiming to be AT&T and demanding that he confirm the last 4 digits of his SSN. Dustin honestly thought, as we would, that it was a meth-addict trying to get his SSN.

The New AT&T: Fixing Our Mistake Is A Courtesy To You, And We'll Only Do It Once

The New AT&T: Fixing Our Mistake Is A Courtesy To You, And We'll Only Do It Once

Whoever writes the scripts that CSRs are required to spit out has extremely poor social skills. When your company screws up someone’s billing, then shuts off their phone and tries to charge them a fee, that’s your mistake. Fixing it is not “a courtesy.” It’s also not a “one-time courtesy.”

Let's All Learn Some Cellphone Acronyms

Let's All Learn Some Cellphone Acronyms

Let’s face it. Cellphones are here to stay and you need to know a little something about how they work if you’re going to know which one is right for you. Over at Yahoo! they’ve got a list of some cell phone acronyms that you could learn, thereby increasing your knowledge of the world around you. We know most of our readers are pretty well versed in everything cellphone, but its still worth taking a look.

Watch Out For This Cellphone Scam

Watch Out For This Cellphone Scam

Be wary of people calling your cellphone claiming to be from your service provider and offering to upgrade your phone packages. They may actually be independent dealers trying to make a quick buck.

Cingular Charging Me $349.99 For Phone I Already Returned

Cingular Charging Me $349.99 For Phone I Already Returned

Chris exchanged his messed up Blackjack with Cingular (now the new AT&T) under warranty replacement. Now Cingular (now the new AT&T) can’t find the phone that he sent back and keeps trying to bill him $349.99 for it. Repeated calls to customer service are unsuccessful and provide contradictory information.

Cingular Admits Store Salesmen Add On Features You Didn't Ask For, Just To Make More Commission

Cingular Admits Store Salesmen Add On Features You Didn't Ask For, Just To Make More Commission

Matt’s voicemail stopped working so he called up Cingular to get it fixed, and while he was there he had them check out the rest of his account to make sure everything was ok, but they found something disturbing.

Materially Adverse Clauses For All Major Cellphones – So You Can Escape Contract Without Termination Fee

Here’s a roundup of all the contract clauses regarding “materially adverse changes” for all the major cellphone carriers. When they starting charging new fees or raise the price of a service, you can use this section to argue that you need to be let out of contract without early termination fee….