Hotel Gives Away My Room, Hotels.com Won't Give Me My Money Back

Hotel Gives Away My Room, Hotels.com Won't Give Me My Money Back

For all the confirmation e-mails and reservation numbers you receive when booking a room through Hotels.com — and most third-party discount reservation sites — there is still a slim chance that you’ll arrive at your destination only to find out your room has been sold off to someone willing to pay more. [More]

Would BP Benefit By Acknowledging Worst Company In America Win?

Would BP Benefit By Acknowledging Worst Company In America Win?

For six years, Consumerist readers have picked a winner in the Worst Company In America tournament. And in those six years, while one or two companies in the brackets have made mention of the contest — if only to poke fun at the winner — no WCIA champ has come forth to accept the title. But there are some who feel like the winners would benefit by exhibiting some humility and publicly accepting the Golden Poo. [More]

5 Tips For Beating Car Rental Companies At The Claim Game

5 Tips For Beating Car Rental Companies At The Claim Game

Anyone who has ever had the misfortune of fighting a car rental company on an insurance claim — especially over a ding or scratch that you know was there before you drove off the lot — knows that it’s often a losing battle. But travel journalist Christopher Elliott has some tips for putting up a good fight. [More]

4 Times You Should Just Say No To Super-Low Airfares

4 Times You Should Just Say No To Super-Low Airfares

It’s hard to say no to something that seems like a good deal, especially on something that’s normally as expensive as air travel. But travel journalist Christopher Elliott recently put together a list of four situations in which you shouldn’t give into temptation when it comes to booking airline tickets. [More]

Photograph of Airbus Human Steerage

Photograph of Airbus Human Steerage

You might remember Airbus passionately denying that they intend on introducing standing room only human steerage cattle cars into their airplanes.