Chase Won't Stop Calling For My Dead Mom Every Day At 4 A.M.

Chase Won't Stop Calling For My Dead Mom Every Day At 4 A.M.

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Kimberly says a day doesn’t go by that Chase bank’s auto-dialing system doesn’t call her at 4 a.m. with automatic account notifications for her mother, who happens to have been dead for two years. Can anyone put an end to the hassle? [More]

AT&T Offers Me A Discount On Wireless Service & Then Backs Out… Now What?

AT&T Offers Me A Discount On Wireless Service & Then Backs Out… Now What?

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Pam’s job entitles her to a discount on AT&T wireless service — a discount she’d been promised would be applied to all five phones on her account. But only after she’d changed over — and lost her unlimited data plans — did she find out the discount doesn’t cover all her devices. How can she get the company to keep its word? [More]

Help! My Target Gift Card Has Gone Missing

Help! My Target Gift Card Has Gone Missing

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this case, Robert is trying without much luck to track down the Target gift card he ordered for his grandson — and finding out that Target isn’t obligated to deliver that card in a timely fashion. Can anyone help him find it? [More]