Ken is facing a $13,000 repair bill on his 2007 Chevy 2500 diesel truck, because the full factory warranty the dealership assured him it had was voided by GM. The reason: GM says at some point in the past, someone put a chip in the truck that doesn’t match the info GM has, so they don’t have to service it. The problem for Ken is that the dealership didn’t check for this chip before it sold the truck to Ken, and Ken didn’t know about this loophole when he bought it. In fact, he says he bought it about a year and a half before GM implemented this rule. [More]
At first I thought it was a horror movie trailer coming out of the dashboard radio. There is a wall of droning sound, then an intense voice overlays with, “Listen. Hear that? That’s the sound of the status quo crumbling.” I wondered what new machete-wielding maniac would be gracing the theaters this summer, until I realized that his name was Chevy Volt. What? That’s your electric car ad? Why does it sound so much like the trailer for the 1983 cult classic Christine in which an otherworldly-possessed car goes on a murderous rampage? [More]
In the April issue of Consumer Reports, they announce their top picks for vehicles in 10 separate categories, from Family Sedan to Green Car to Pickup Truck to Best Car Overall. This year, that title belongs to the Lexus LS 460L. [More]
GM has announced that it is recalling 1.2 million vehicles to address a power steering problem that has been linked to 14 crashes and one injury. [More]
While the Congress frets about the millions of Toyotas on the road that probably shouldn’t be, our grease-monkey brothers at Consumer Reports were busy getting domestic. They just released the list of their Top Picks for vehicles put out by American car companies. [More]
If you’ve been having flashbacks to the fall of 2007 while watching the Olympics on NBC this week, you might want to blame Chevy, who decided to dust off their love-it-or-hate-it “Our Country” ad campaign for the winter games in Vancouver. [More]
Finally, the truth is revealed: this is clearly where the bailout money went. Below, watch a Chevy Volt
promotion song-and-dance-spectacular performed earlier this month at the LA Auto Show. [More]
Some Camaro fans at Camaro5 have put together a list of owner-submitted things to watch out for with the new Camaro. Although they point out that not every other Camaro that rolls off the line is a bucket of fail—this isn’t the Xbox 360, after all—there do seem to be enough first year production issues that you should inspect the vehicle very carefully before leaving the dealership.
Nearing the end of his lease on a Chevy Equinox, Tom wanted to turn the vehicle in before he used up his allotted miles, and drop it from his insurance as soon as he could. The dealership he leased it from, their lot clogged with cars and trucks that nobody particularly wants to buy, wasn’t really keen to take it back. So Tom got creative.
Yesterday we brought you the story of Vincent who got “gold misted” at a Chevy dealership. After his story went up he learned that his brother-in-law’s cousin works at a Chevy dealership and will get him the car he wanted. “Life is good :-)” announced Vincent.
New Pick-Up Truck Crash Test Videos! “Full-sized pickup trucks are marketed as tough machines, though new tests from the Insurance Institute for Highway Safety (IIHS) shows that crash-test protection varies widely. The latest IIHS test data reveal side-impact protection is Marginal or Poor for the Chevrolet Silverado 1500, Dodge Ram 1500, GMC Sierra 1500, and Nissan Titan.” [Consumer Reports] [Videos]
At what point is an auto manufacturer freed from all responsibility for the car it makes and sells? Griffin says it’s almost certain that the incorrect body control module (BCM) was inserted at the factory, and that GM’s mistake cost him $459 to fix. GM says the former owner (Griffin’s friend) must have swapped out BCMs and therefore it’s “out of our control,” but Griffin argues that’s pretty much impossible.
Do you hate, “Our Country,” the John Mellencamp song that Chevy uses to promote their line of trucks? You’re not alone. Everyone hates it, according to Newsweek.
The Consumerist is interested in hearing from car salespeople and customer service representatives in the automotive field. We’re looking for tips related to buying a new or used car. If you are or once were a car salesperson or worked in a car dealership and would like to confess, write to us at tips [at] consumerist [dot] com.
Unlike Mark’s Prius story, there’s no confusion in this truck twister from Tennessee. Except, how did the dealership think they would get away with it?