Retail Management: "We Have To Check ID Or We Get Screwed By Credit Card Companies"

Retail Management: "We Have To Check ID Or We Get Screwed By Credit Card Companies"

Scott, a member of management for a retail chain, wants to share the other side of the checking-ID debate:

Your website continually runs stories about how merchants aren’t allowed to ask for ID during a credit transaction. I work on the management team at a nationwide retailer, and credit card fraud occasionally hits our location. Every so often, we are hit with something called a ‘retrieval request’ from one of the big 4 credit authorization companies (Discover, AMEX, MC, Visa). This means we have 48 hours to provide a legible signed receipt, and video evidence of my staff checking a photo ID to verify the cardholder.