Back in February we told you that Delta was testing a limited-time guarantee for its SkyMiles frequent fliers — Your checked bags will be at the carousel within 20 minutes or you get 2,500 miles. The airline has decided that the program is worth continuing, but it’s still incredibly restrictive. [More]
If you’ve been stuck waiting for your bags at an airport luggage carousel in recent years, you’ve probably overheard someone grouse — or maybe done a bit of grousing yourself — that “I paid these guys extra to check my bags; the least they could do is not make me stand around like a fool for an hour.” In an effort to cut down on said grousing, Delta has quietly launched a limited-time test of a 20-minute guarantee for baggage delivery for its SkyMiles members, though there are so many conditions that it may be an empty promise. [More]
Musician Dave Schneider of hockey-themed rock band The Zambonis and Hanukkah-themed band The LeeVees usually carries his guitar on when flying to a gig. You know, so baggage handlers don’t get their paws on it, he can keep an eye on it, and did I mention the part where he doesn’t trust baggage handlers with expensive musical instruments? [More]
Since Delta began charging fees for checked bags — $25 for the initial piece on domestic flights; $35 for a second — the airline has been offering $2-3 discounts to travelers who prepaid those fees online instead of at the airport. Not anymore. [More]
Next time you’re getting off a Delta flight, you should have a better idea of how long you’ll be waiting for your checked luggage at baggage claim. The airline has introduced a new tracking system that lets users plug in their luggage tag number for up-to-date tracking info. [More]
Delta announced today that it’s doubling the fee for a second checked bag from $25 to $50, effective on new bookings starting July 31st for all travel after August 5th. Got a third, fourth, or fifth bag and a lot of money to burn? Fees for those will rise from $80 per bag to $125 each.