Consumerist

Posts Tagged “

Chase

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graphs

Verizon Was The Most Frequent Target For Identity Theft Scams In 2007

Identity theft reports to the Federal Trade Commission show that Verizon was the most frequently named company, averaging over 900 events per month in 2007. According to an updated study by Chris Hoofnagle, senior fellow at the Berkeley Center for Law and Technology, the number of complaints involving Verizon nearly tripled from 2006. Rounding out the top five are AFNI (a collection agency), JP Morgan Chase, AT&T, and Capital One. More »

6:54 PM on Thu Jul 24 2008
By Alex Chasick
2,911 views, 14 comments

Latest by Squeegoth: @Amy Alkon: Driver's License on record? I'd be shocked. I never saw anything like that during my time there. Social more »

chase

Chase Doesn't Encrypt Your Login Credentials?

We're not IT experts or anything, but when Chase writes that "all your account information is protected by 128-bit encryption to maintain the privacy and confidentiality of your data," shouldn't that mean a little lock icon on the browser window, and an https address? Update: Not necessarily, according to our commenters, although the lack of an https login screen does pose other security risks. More »

2:13 PM on Wed Jul 2 2008
By Chris Walters
9,331 views, 83 comments

Latest by n/a: Chase Credit Card...My experience with someone logging on to my account...Last week I was hospitalized and was nowhere near my more »

taking it seriously

JPMorgan Chase Accidentally Breaks Into Your House And Steals Everything You Own

Bobo and Joy Dickson bought a house had been headed for foreclosure, but JPMorgan Chase apparently didn't get the message that the former owners had moved out and the new owners were in residence. So, naturally, they hired a firm to drill the Dickson's locks and take everything they owned, including their food. Now JPMorgan Chase is "taking it seriously." More »

12:56 PM on Tue Jul 1 2008
By Meg Marco
75,220 views, 197 comments

Latest by ihateauditions: One sad thing, this reminds me of a theft that happened to me a decade or two ago, in which more »

chase bank

Chase Bank Teller Allegedly Fleeces 86-Year-Old Out Of More Than $300,000 In Savings

A Chase Bank teller who befriended an 86-year-old senior allegedly fleeced the women out of most of her $400,000 in savings, says the Chicago Sun-Times, and even though the bank caught the teller and fired her... they're taking a long time to repay the stolen money. More »

11:38 AM on Tue Jun 24 2008
By Meg Marco
13,264 views, 51 comments

Latest by n/a: Seth1066, thank you for clearing that up. I don't understand how anyone can just take that "oh, well" attitude when more »

chase

Chase Shrinks Credit Due Dates Without Warning, Profiting Off Fees

Got a Chase credit card? Check your bill to see if the due date shrunk. For the past ten months, the due date on reader NDphoxylady's four Chase credit card due date was the fifteenth. Then, without warning or notice, it became the tenth. NDphoxylady only noticed when she was charged a $39 late fee and a $20 finance charge. When she complained to Chase, they told her that simply changing the due date on the bill was adequate notice. Nu-uh More »

6:26 PM on Mon Jun 23 2008
By Ben Popken
9,724 views, 99 comments

Latest by Xkeeper: @Michael Belisle: Yes, because if I tell you "Trash pickup comes every month on the 30th", and the only indication more »

gas stations

Why Are Gas Stations Charging More For Credit Card Purchases?

Yechial wants to know why his Chase BP Visa card, which offers 5% rebates on gas purchases, costs him more to use at BP stations than if he pays with cash. He asked a BP station owner in Pennsylvania about this and the station owner told him it was because credit transaction fees had gone up—"When I told him that I would report his station to BP and to Chase Bank, he said, 'Screw you! I don't care, report me. They are the ones charging us more money for the transactions.'"

Now Yechial wants to know, are BP stations simply charging more to negate the 5% rebate on the Chase BP card, or are they really dealing with higher fees on their end? This L.A. Times article published last week says it's the second reason—which means any rebate your credit card promises you on gas purchases is going to be inherently less valuable so long as expenses keep rising for station owners.

More »

5:40 PM on Sun Jun 15 2008
By Chris Walters
9,721 views, 94 comments

Latest by n/a: Awesome word play - "cash discount" and "credit card surcharge" sound about the same to me. I encountered this price scheme more »

scams

A Craigslist Scammer Wants Me To Cash This Fake Check, What Should I Do?

Reader Sean got a package with a (presumably fake) check for $4,500. Someone from Craigslist wants him to cash the check and for his trouble, he gets to keep 10%! More »

10:18 AM on Wed Jun 4 2008
By Meg Marco
23,328 views, 104 comments

success stories

Emailing The CEO Of DirecTV Solves All Your Installation Problems

Reader Mark ordered DirecTV and waited patently for the installer. And waited. And rescheduled. And waited. Luckily, Mark knew that he might want to order DirecTV in the future, and he'd made a note of CEO Chase Carey's email address when we posted it. More »

12:54 PM on Fri May 30 2008
By Meg Marco
5,893 views, 29 comments

Latest by n/a: I read this story and had to laugh. I had a similar situation about a year ago when they came to more »

fees

Chase: Thanks For Depositing $3,193, Here's $200 In Non-Sufficient Funds Fees

Johanna deposited a financial aid check from her university into her Chase checking account. She'd done this before without incident, but this time something went wrong. More »

1:59 PM on Tue May 27 2008
By Meg Marco
16,600 views, 138 comments

Contact Information For Chase CEOs Here's the contact info for the CEOs of major Chase divisions:

7 comments

heroic

Chase Refuses To Shut Down Broken ATM Until You Threaten To Report Them To The FDIC

Reader Keith tried to get $120 from a downtown NYC Chase ATM, but the money door never opened. When he went inside to report the malfunction, the teller told him to go outside and wait. Keith thought he was waiting for someone to come fix the ATM or take his personal information. It turns out that he was just being ignored. More »

1:04 PM on Wed May 14 2008
By Meg Marco
14,434 views, 65 comments

Latest by n/a: Here's what happened to me 2 days ago...I wanted to withdraw $400 from a Chase ATM and i got almost more »

hard sell

Chase Telemarketing Tactics: Try Being Sneaky, Then Launch Vague Threats

A reader writes in to share his traumatic experience with a Chase telemarketer who first tried to sneak a sale into the one-way conversation, then launched into scare tactics like asking, "What are you going to do when someone steals your identity?" R. writes, "I feel like I need protection from Chase's employees." More »

10:14 AM on Wed May 7 2008
By Chris Walters
6,636 views, 83 comments

Latest by n/a: I used to work in a Chase banking center as a Personal Banker. This type of behavior does not more »

complaints

Chase Closes Bank Account, Hold Money Hostage

What makes the next story about reader Pavel trying to get satisfaction from Chase executive customer service so interesting is that Pavel himself is Executive Assistant to the President of his company. He knows how executive customer service is supposed to work. As he puts in, he has the ability to "walk on water" within in his company. Which makes his experience with Chase, where they closed his account for having a zero-balance for less than a week, and then held his money hostage, all the more frustrating... More »

9:10 AM on Wed May 7 2008
By Ben Popken
6,494 views, 61 comments

Latest by Wet_Baloney: @EricaKane: and all the others suggesting to leave some token amount in the account -- this is not always more »

phone numbers

Reach Chase Bank Executive Customer Service

If you have a problem that regular customer service hasn't been able to solve, give this gal working in the Chase Bank executive customer service office a shot: 713-262-3866, Michelle Crabtree. Although, she figures in an upcoming reader complaint, and not favorably. If you have a specific credit card complaint, that info is here, and the general Chase Bank executive customer service desk is 800-242-7399.

3:47 PM on Tue May 6 2008
By Ben Popken
2,039 views, 11 comments

Latest by n/a: Ok. The picture for this story is just tooooo great. Great movie too! more »

bad consumer

Man Arrested For Trying To Pass A $360 Billion Check

Meet Charles Ray Fuller, 21, of Crowley, TX. He was arrested on April 22 after allegedly trying to pass a check for $360 billion at a Forth Worth Chase bank. More »

7:35 PM on Thu May 1 2008
By Meg Marco
17,692 views, 76 comments

worst company in america

Round 31: Chase vs United Healthcare

This is Round 31 in our Worst Company in America contest, Chase vs United Healthcare. Vote which sucks more, inside...

More »

10:22 AM on Fri Apr 25 2008
By Ben Popken
6,348 views, 55 comments

Latest by A.W.E.S.O.M.-O: @JiminyChristmas: I said two things: 1) Wait times will be longer, and 2) Quality of care will go down. None of more »

personal finance

Banks Canceling All App-O-Rama Player's Credit Cards?

Are credit card companies cracking down on "app-o-rama" (AOR) gamers, those folks who do a slew of credit card applications at the same time for to get as many bonus offers, credit lines, and 0% balance transfers as they can? After some of these FatWallet forum members did an AOR, all their credit cards were closed with one bank. For one guy, stook2001, this meant five new Citicard credit card accounts as well as three already existing Citicard accounts in good standing. The only reason given for the closing was the number of inquiries on his credit report. AOR thrived when credit card companies were throwing all sorts of enticing promotional offers in a desperate drive to get more customers. Now that credit card defaults are rising and credit card companies are trying to get rid of customers that might end up as liabilities, AOR could be just as on its way out as a no-doc stated income interest-only option-ARM mortgage.

Severe Adverse Action from Citibank [Fat Wallet]
RELATED: How to Cash In On 0% Offers For Credit Cards [WSJ]
(Photo: mod*betty)

11:55 AM on Thu Apr 17 2008
By Ben Popken
3,499 views, 17 comments

Latest by n/a: @hejustlaughs: Schweet! You goosed your credit scores *and* managed to pick up two cards with respectable limits. Good on ya! more »

sign of the times

Bear Stearns Bag Found At Knickknack Shop

I spotted a tote bag for Bear Stearns, the investment bank that recently nearly collapsed and JP Morgan Chase purchased, on sale outside a used goods store here in Brookyln. No doubt it was pawned off by one of the many recently liquidated Bear Stearns employees in the New York area (hey, that Tivo doesn't pay for itself). I didn't check the price tag, but it was probably more than $10, which is more than can be said for a share of Bear Stearns stock. Note the new Chase bank sign reflected into the store window.

(Photo: Ben Popken)

7:27 PM on Fri Apr 4 2008
By Ben Popken
2,835 views, 18 comments

Latest by n/a: I just bought a camelbak backpack off ebay and when I received it there was 'Bear Stears Investment Banking' embroidered more »

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