ASAP Van Lines Dispute Resolved In Favor Of Consumer

ASAP Van Lines Dispute Resolved In Favor Of Consumer

The results of a reweigh yesterday showed that ASAP Van Lines mistakenly overcharged Candace for her shipment.

Update On That ASAP Van Lines Dispute

Update On That ASAP Van Lines Dispute

The reweigh for the reader in a dispute with ASAP Van Lines over her moving bill has been moved forward to sometime after June 3rd .

ASAP Van Lines Responds To Complaint Alleging $400 Bilking

ASAP Van Lines Responds To Complaint Alleging $400 Bilking

Tiffany from ASAP Van Lines reached out to us regarding a complaint we posted. Our reader felt she had been unfairly hoodwinked into paying $400 more and was subject to abusive telephone calls. Tiffany offers a different version of the events.

Watch Out For Scammy Movers

Watch Out For Scammy Movers

UPDATE: ASAP Van Lines Responds To Complaint Alleging $400 Bilking

Virgin Atlantic Charges $110 For Seat Upgrade, Gives Same Seat To Another Passenger For Free, Doesn't Care

Virgin Atlantic Charges $110 For Seat Upgrade, Gives Same Seat To Another Passenger For Free, Doesn't Care

UPDATE: Looks like we bungled this one. We asked travel expert Mark Ashley for clarification and he said:

What Is A Chargeback?

What Is A Chargeback?

A chargeback is when the credit card company withdraws the money for a transaction from a merchant’s account and deposited in a consumer’s following a dispute.

AAMCO's "Repairs" Imperil Motorist

AAMCO's "Repairs" Imperil Motorist

Justin took his Taurus into AAMCO for transmission repairs, only to endure a month of repairs that left his car in no better shape, and it ended up endangering his life.

Reader Gets Chargeback For Golden Touch Transportation's Shyster Car Service

Reader Gets Chargeback For Golden Touch Transportation's Shyster Car Service

Thanks to the advice of The Consumerist and its readers, Shonda finally got a refund after Golden Touch Transportation car service ripped her off.

Where Do I Go If There’s A Problem With My Google Checkout Order?

Where Do I Go If There’s A Problem With My Google Checkout Order?

If you order something using Google Checkout and there’s a problem with you order, there is a standard mediation process to follow.

HPShopping Gives Automatic Refunds For Items Under $50

Did you know that if you order any item under $50 from hpshopping.com and call to return it, they will let you keep it and give a full refund?

Paypal Cruel To Tivo eBayer

Paypal Cruel To Tivo eBayer

Reader Homerjay’s story bolsters our big prediction for 2007: Paypal is going down.

Avoid Magsforless.com

Avoid Magsforless.com

Magsforless.com and My1mag.com are really crappy. Don’t buy magazines from them. They claim to use the power of bulk purchases to negotiate special rates. The reality is magazines never arriving, completely unresponsive customer service, and ruminating observers of human behavior everywhere bereft of their New Yorkers.

Bluefly’s Customer Service Sucks And Lies

Bluefly’s Customer Service Sucks And Lies

Online fashion store Bluefly failed to give reader Helen $20 off a purchase using a coupon code.

We Interview Google Checkout; Promises To Protect Consumers

Google Checkout looks like a Paypal-killer, but will it stand up for consumers when transactions go wrong? Google says yes.

Circuit City Is A Douche

Sheridan’s girlfriend hoped to buy him Simpson Season 8 for $19.99 from Circuit City, based off this week’s flyer. She ordered online, only to find herself charged $39.99.

SimonCells Ship This! Ship This! Ship This!

Reader Andrea can’t catch an break in her efforts to store electrons for her wireless telecommunications needs, and she’s looking for vengeance. Or at least a battery, and a refund for the expedited shipping she actually paid for.

Gold’s Gym Won’t Let Dead Cancel

It’s not just AOL that is reluctant to let you cancel an account when someone dies. So too, the church of the body. Barry writes: