The reweigh for the reader in a dispute with ASAP Van Lines over her moving bill has been moved forward to sometime after June 3rd .
ASAP Van Lines Responds To Complaint Alleging $400 Bilking
By May 22, 2007
Tiffany from ASAP Van Lines reached out to us regarding a complaint we posted. Our reader felt she had been unfairly hoodwinked into paying $400 more and was subject to abusive telephone calls. Tiffany offers a different version of the events.
Virgin Atlantic Charges $110 For Seat Upgrade, Gives Same Seat To Another Passenger For Free, Doesn't Care
By April 24, 2007
UPDATE: Looks like we bungled this one. We asked travel expert Mark Ashley for clarification and he said:
What Is A Chargeback?
By April 9, 2007
A chargeback is when the credit card company withdraws the money for a transaction from a merchant’s account and deposited in a consumer’s following a dispute.
AAMCO's "Repairs" Imperil Motorist
By February 5, 2007
Justin took his Taurus into AAMCO for transmission repairs, only to endure a month of repairs that left his car in no better shape, and it ended up endangering his life.
Reader Gets Chargeback For Golden Touch Transportation's Shyster Car Service
By January 28, 2007
Thanks to the advice of The Consumerist and its readers, Shonda finally got a refund after Golden Touch Transportation car service ripped her off.
Where Do I Go If There’s A Problem With My Google Checkout Order?
By January 26, 2007
If you order something using Google Checkout and there’s a problem with you order, there is a standard mediation process to follow.
HPShopping Gives Automatic Refunds For Items Under $50
By December 29, 2006
Did you know that if you order any item under $50 from hpshopping.com and call to return it, they will let you keep it and give a full refund?
Paypal Cruel To Tivo eBayer
By December 29, 2006
Reader Homerjay’s story bolsters our big prediction for 2007: Paypal is going down.
Avoid Magsforless.com
By December 28, 2006
Magsforless.com and My1mag.com are really crappy. Don’t buy magazines from them. They claim to use the power of bulk purchases to negotiate special rates. The reality is magazines never arriving, completely unresponsive customer service, and ruminating observers of human behavior everywhere bereft of their New Yorkers.
Bluefly’s Customer Service Sucks And Lies
By December 14, 2006
Online fashion store Bluefly failed to give reader Helen $20 off a purchase using a coupon code.
We Interview Google Checkout; Promises To Protect Consumers
By December 14, 2006
Google Checkout looks like a Paypal-killer, but will it stand up for consumers when transactions go wrong? Google says yes.
Circuit City Is A Douche
By November 22, 2006
Sheridan’s girlfriend hoped to buy him Simpson Season 8 for $19.99 from Circuit City, based off this week’s flyer. She ordered online, only to find herself charged $39.99.
SimonCells Ship This! Ship This! Ship This!
By September 22, 2006
Reader Andrea can’t catch an break in her efforts to store electrons for her wireless telecommunications needs, and she’s looking for vengeance. Or at least a battery, and a refund for the expedited shipping she actually paid for.
Gold’s Gym Won’t Let Dead Cancel
By June 22, 2006
It’s not just AOL that is reluctant to let you cancel an account when someone dies. So too, the church of the body. Barry writes:
