How long does it take to change a customer’s address when they move? One might think that Fedex, a shipping company, would have a pretty good handle on that kind of thing. Not so. Nick moved four years ago, and has been trying to convince Federal Express of this fact ever since. He’s not just a package recipient: he’s a customer of theirs. [More]
Dan can’t get his postal carrier to understand the concept of people moving away–if you’ve ever lived in Dan’s apartment, you’ve always lived in his apartment. [More]
Steve writes that his brother used to live in New Jersey. He now lives in Missouri. When ordering a Playstation 3 from Best Buy, he repeatedly corrected his address in Best Buy’s system, but somehow the PS3 still ended up shipped to his former address in New Jersey. Now Best Buy doesn’t intend to do anything until Steve’s brother convinces the current occupant of his former home in New Jersey to send the PS3 back. Good luck with that. [More]
Joe’s plight proves it’s always a good idea to keep your credit card addresses updated, otherwise you’ll find it tough to forward your postal address.