Verizon STILL Doesn't Know Dollars From Cents

Verizon STILL Doesn't Know Dollars From Cents

According to reader Greg, Verizon reps are still confused about the difference between .002 dollars and .002 cents.

Solve This Math Problem, Verizon

Solve This Math Problem, Verizon

Considering their ability to convert cents to dollars, Verizon should have no trouble solving this equation.

VerizonMath’s Open Letter To Verizon

George Vaccaro posted an open letter to Verizon after winning a public battle over his wireless bill, a fight that hinged on Verizon Wireless employee’s inability to tell the difference between .002 cents and .002 dollars.

Transcript Of Verizon Still Not Knowing Difference Between Dollars And Cents

Transcript Of Verizon Still Not Knowing Difference Between Dollars And Cents

Inside is the phone transcript of another user experiencing the same problem as George. Verizon told Peter he was to be charged .0015 cents per kilobyte for data usage. Instead, they charged him .0015 dollars.

Verizon Finally Admits They Were Wrong

It only took them five days, but somehow it got through to Verizon that they were wrong. They issued George an official apology letter and promised to teach their reps the difference between dollars and cents.

YouTubers Post Videos In Response To Verizon Math Call

5Six different video have already gone up on YouTube in response to our upload of George’s original “Verizon Can’t Count” phone call.

Verizon Still Can’t Count

Peter goes through several employees who can’t understand the hundredfold difference between dollars and cents. He escalates to and wrangles with a supervisor. At the end, Peter asks for his charge to be refunded.

Verizon Customer Gets Full Refund

Verizon Customer Gets Full Refund

UPDATE: Verizon Still Can’t Count

Transcript: Verizon Doesn’t Know How To Count

UPDATE: Verizon Customer Gets Full Refund

Verizon Doesn’t Know Difference Between Dollars And Cents

Verizon doesn’t know the difference between .002 cents and .002 dollars.