![([RAWRZ!])](http://consumermediallc.files.wordpress.com/2013/06/5256186214_00a585480d_m.jpg)
We often receive complaints from readers who have totally legitimate gripes about shipping or customer service issues at retailers, both online and in real life. Unfortunately, they chose to share these complaints with the world by writing about them in the retailer’s product reviews. The problem with this plan is that companies control which reviews are and aren’t posted. If they don’t post yours, it’s not because they hate free speech: it’s because you didn’t follow the directions. [More]


















