Consumerist
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security breaches
Sprint Gives Stranger Full Access To Customer's Account, Shrugs
When Campbell changed his phone number with Sprint earlier this year, the company immediately assigned his old number to a new customer. They also gave that customer full access to Campbell's account. More » -
chat transcript
AT&T Says Their Rep Doesn't Want To Die
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday's "AT&T Rep Wants To Die" post that we picked up after hit the front page of Digg. They say the screengrab is "doctored" and "fraudulent." We say, who cares? It's a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert: More » -
there's a map for that
Verizon's Response To AT&T's Lawsuit: "The Truth Hurts"
Awhile back AT&T sued Verizon over their "There's a Map For That" advertisements, claiming that the maps were misleading because the empty areas on the maps represented different things. Now Verizon has responded to the lawsuit with some fightin' words. More » -
success stories
AT&T Waives $645 In Early Termination Fees For Reader With No Service
Reader Y0himba was a loyal and happy customer of AT&T Wireless. But then the iPhone 3Gs became cheaper and proliferated, and he told both Consumerist and AT&T that his family's phones became completely non-functional. But this is not a complaint—it is a tale of victory. More » -
verizon
Verizon Configures Phones So You Incur Erroenous Data Charges? (To The Tune Of $300 Million)
If you have a Verizon phone, you've probably at one point accidentally hit a button that connects you to "Get It Now" or "Mobile Web." Arg. And it's double-arg when it turns out that even if you cancel right away, you still get hit with a $1.99 1MB data charge. According to a tipster, this is totally on purpose. More » -
telemarketers
Block Spam Callers From Your Blackberry With Call Control
You can always just not answer your phone, but if a telemarketer calling you on your Blackberry sends you into a rage, you might want to look at Call Control. The app relies on the telemarketer database at everycall.us to screen out known spammers. The free version screens out the top 100 telemarketers; an $8 version uses the entire database and includes updates.
Call Control for Blackberry [EveryCall]
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happy endings
Verizon Customer Finds Upgrade Dates Can Be Flexible If You Want A Droid
Chris navigated Verizon Wireless's troubled phone upgrade waters and came away with Droids for both himself and his wife, even though her upgrade date was still a ways off. Earlier, his wife had gotten a new Voyager with assurances that her contract renewal date wouldn't be affected. More » -
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these aren't the droids we're looking for
Droid User Says Says Verizon Double-Charged Him For Service Plans
Victor, who picked up Verizon's new iPhone competitor, the Droid, says Verizon billed him for $40 a month in redundant charges. More » -
storm8
iPhone App Developer Sued For Stealing Users' Phone Numbers
For secretly stealing users' phone number by exploiting a backdoor iPhone vulnerability, app developer Storm8 got slapped with a class action lawsuit. More » -
t-mobile
T-Mobile Surprise Porn Not An Isolated Incident
After we posted yesterday about a T-Mobile customer being greeted by pictures of topless women when he logged into his account to pay his bill, some of you asked, "What's the problem?" Several readers' stories answer that question. (Censored but not exactly tasteful pictures inside.) UPDATE: T-Mobile response inside. More » -
lawsuits
Class Action Lawsuit Filed Against Payless Shoesource For Text Message Spamming
Peter, who wrote in last month to complain about being text-spammed by Payless Shoesource on his phone, wasn't the only customer they annoyed. A man in California has filed a class action lawsuit against the shoe company and Voice & Mobile Broadcast Corporation, which is the marketing company it hired to run the campaign. More » -
droid
Verizon Wireless To Hike ETFs On "Advanced" Devices
Are you looking to get a smartphone on the Verizon network anytime soon? Make sure that you like it before you sign a contract, since starting November 15th, Verizon will be imposing a higher early termination fee—up to $350—on contracts for "advanced" devices. That means smartphones. More » -
damn, t-mobile
Yesterday's T-Mobile Outage Affected 2 Million Users
Boy, T-Mo is on a roll lately. First they gave Perez Hilton fits by losing his Sidekick info, then, presumably in a misguided attempt to make up for it, they began showing boobs to one of our readers (they are still investigating), and now as an encore — a massive outage. More » -
mashups
Radio Shack Opening Mobile Phone Kiosks In Target Stores
One problem I've always had when shopping for jacked-up prices is I can't find enough crazy to go along with it. Same thing for the crazy: I know where to go to get cart-loads of that, but I can't find the 2400% markup! What I need, clearly, is for Radio Shack to open up specialty kiosks inside Target stores, so then— oh hey! It's the Bullseye Mobile Solution! More » -
it's not a bug it's a feature
Reader: "Paid My T-Mobile Bill, Saw Some Boobs"
Reader Andrew has an interesting problem: whenever he logs onto T-Mobile's website to pay his bill, T-Mobile flashes him. More » -
polls
What Mobile Platform Do You Use?
Consumerist needs to get on your mobile device so bad it hurts. But first, we need to know which platform you use. Take our poll and tell us! More » -
texting while driving
3 Cellphone Apps To Block Texting While Driving
We've been talking about the dangers of texting while driving for a while, and if you've been paying attention, you know it's no joke: texting is 23 times more distracting than talking on a phone. In spite of this, most people do it anyway. If you just can't help yourself, here are three apps that will limit your ability to text while driving. More »
cellphones
New York, 1:32 AM
Sat Nov 21
28 posts in the last 24 hours
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