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    • security breaches

      Sprint Gives Stranger Full Access To Customer's Account, Shrugs

      When Campbell changed his phone number with Sprint earlier this year, the company immediately assigned his old number to a new customer. They also gave that customer full access to Campbell's account. More »

      2:20 PM on Fri Nov 20 2009
      By Chris Walters
      5,166 views, 37 comments

    • chat transcript

      AT&T Says Their Rep Doesn't Want To Die

      AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday's "AT&T Rep Wants To Die" post that we picked up after hit the front page of Digg. They say the screengrab is "doctored" and "fraudulent." We say, who cares? It's a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert: More »

      11:15 AM on Thu Nov 19 2009
      By Ben Popken
      27,708 views, 43 comments

      Most discussed andysrc: Awesome. Consumerist posts a faked conversation and says it's cool because while it may not be "true" is sure more »

    • funny

      AT&T Rep Wants To Die

      Morale is low aboard the Deathstar. More »
    • there's a map for that

      Verizon's Response To AT&T's Lawsuit: "The Truth Hurts"

      Awhile back AT&T sued Verizon over their "There's a Map For That" advertisements, claiming that the maps were misleading because the empty areas on the maps represented different things. Now Verizon has responded to the lawsuit with some fightin' words. More »

      7:26 PM on Tue Nov 17 2009
      By Meg Marco
      18,756 views, 101 comments

      Most discussed DJ-Pie-Safety: Is it just me or does Verizon seem like the BWM/Audi/Lexus of phone companies? I hardly know anyone in my more »

    • success stories

      AT&T Waives $645 In Early Termination Fees For Reader With No Service

      Reader Y0himba was a loyal and happy customer of AT&T Wireless. But then the iPhone 3Gs became cheaper and proliferated, and he told both Consumerist and AT&T that his family's phones became completely non-functional. But this is not a complaint—it is a tale of victory. More »

      9:00 AM on Sat Nov 14 2009
      By Laura Northrup
      9,973 views, 29 comments

      Most discussed ReaveT: I know its hip to hate AT&T these days, but honestly, I've enjoyed their quality of service, and the customer more »

    • verizon

      Verizon Configures Phones So You Incur Erroenous Data Charges? (To The Tune Of $300 Million)

      If you have a Verizon phone, you've probably at one point accidentally hit a button that connects you to "Get It Now" or "Mobile Web." Arg. And it's double-arg when it turns out that even if you cancel right away, you still get hit with a $1.99 1MB data charge. According to a tipster, this is totally on purpose. More »

      1:04 PM on Fri Nov 13 2009
      By Ben Popken
      24,706 views, 144 comments

      Most discussed Raekwon: I always wondered about this. I do not pay the bill I just send money for my share every more »

    • telemarketers

      Block Spam Callers From Your Blackberry With Call Control

      You can always just not answer your phone, but if a telemarketer calling you on your Blackberry sends you into a rage, you might want to look at Call Control. The app relies on the telemarketer database at everycall.us to screen out known spammers. The free version screens out the top 100 telemarketers; an $8 version uses the entire database and includes updates.

      Call Control for Blackberry [EveryCall]

      5:14 PM on Wed Nov 11 2009
      By Chris Walters
      1,979 views, 19 comments

      Most discussed Razor512: it is useless, does not work. telemarkets that ignore the do not call list are acammers and they use spoofed more »

    • happy endings

      Verizon Customer Finds Upgrade Dates Can Be Flexible If You Want A Droid

      Chris navigated Verizon Wireless's troubled phone upgrade waters and came away with Droids for both himself and his wife, even though her upgrade date was still a ways off. Earlier, his wife had gotten a new Voyager with assurances that her contract renewal date wouldn't be affected. More »

      10:30 AM on Wed Nov 11 2009
      By Phil Villarreal
      8,357 views, 63 comments

      Most discussed this_is_my_screen_name: I tried this 2 days ago; we have a family share plan, with 2 BB pearls and 2 storms. I more »

    • these aren't the droids we're looking for

      Droid User Says Says Verizon Double-Charged Him For Service Plans

      Victor, who picked up Verizon's new iPhone competitor, the Droid, says Verizon billed him for $40 a month in redundant charges. More »

      10:00 AM on Mon Nov 9 2009
      By Phil Villarreal
      9,582 views, 82 comments

    • storm8

      iPhone App Developer Sued For Stealing Users' Phone Numbers

      For secretly stealing users' phone number by exploiting a backdoor iPhone vulnerability, app developer Storm8 got slapped with a class action lawsuit. More »

      2:08 PM on Fri Nov 6 2009
      By Ben Popken
      7,914 views, 35 comments

    • t-mobile

      T-Mobile Surprise Porn Not An Isolated Incident

      After we posted yesterday about a T-Mobile customer being greeted by pictures of topless women when he logged into his account to pay his bill, some of you asked, "What's the problem?" Several readers' stories answer that question. (Censored but not exactly tasteful pictures inside.) UPDATE: T-Mobile response inside. More »

      5:35 PM on Wed Nov 4 2009
      By Alex Chasick
      46,451 views, 117 comments

      Most discussed SJPadbury: I'm surprised about the number of pornographic pictures that are being reported. I realize that innocent enough pictures won't generally more »

    • lawsuits

      Class Action Lawsuit Filed Against Payless Shoesource For Text Message Spamming

      Peter, who wrote in last month to complain about being text-spammed by Payless Shoesource on his phone, wasn't the only customer they annoyed. A man in California has filed a class action lawsuit against the shoe company and Voice & Mobile Broadcast Corporation, which is the marketing company it hired to run the campaign. More »

      4:48 PM on Wed Nov 4 2009
      By Chris Walters
      4,072 views, 32 comments

      Most discussed MeOhMy: Maybe they can also get an injunction to prevent them from using the term BOGO spuriously! BOGO has an implied more »

    • droid

      Verizon Wireless To Hike ETFs On "Advanced" Devices

      Are you looking to get a smartphone on the Verizon network anytime soon? Make sure that you like it before you sign a contract, since starting November 15th, Verizon will be imposing a higher early termination fee—up to $350—on contracts for "advanced" devices. That means smartphones. More »

      12:37 PM on Wed Nov 4 2009
      By Laura Northrup
      5,341 views, 46 comments

      Most discussed Rask: Between this and the 15$ extra charge for Exchange Activesync support(heard this on Buzz Out Loud), Verizon isn't looking like more »

    • damn, t-mobile

      Yesterday's T-Mobile Outage Affected 2 Million Users

      Boy, T-Mo is on a roll lately. First they gave Perez Hilton fits by losing his Sidekick info, then, presumably in a misguided attempt to make up for it, they began showing boobs to one of our readers (they are still investigating), and now as an encore — a massive outage. More »

      10:46 AM on Wed Nov 4 2009
      By Meg Marco
      6,136 views, 68 comments

      Most discussed jokono: I've been with Tmo since they were VoiceStream, and I've been a happy customer the whole time. Their coverage more »

    • mashups

      Radio Shack Opening Mobile Phone Kiosks In Target Stores

      One problem I've always had when shopping for jacked-up prices is I can't find enough crazy to go along with it. Same thing for the crazy: I know where to go to get cart-loads of that, but I can't find the 2400% markup! What I need, clearly, is for Radio Shack to open up specialty kiosks inside Target stores, so then— oh hey! It's the Bullseye Mobile Solution! More »

      5:10 PM on Tue Nov 3 2009
      By Chris Walters
      3,231 views, 40 comments

      Most discussed Verucalise(countingcal...: Okkkkkaaayyy.... Now I can cross off Target on my list of "Places I don't shop for obvious reasons" more »

    • it's not a bug it's a feature

      Reader: "Paid My T-Mobile Bill, Saw Some Boobs"

      Reader Andrew has an interesting problem: whenever he logs onto T-Mobile's website to pay his bill, T-Mobile flashes him. More »

      2:00 PM on Tue Nov 3 2009
      By Alex Chasick
      100,480 views, 180 comments

    • polls

      What Mobile Platform Do You Use?

      Consumerist needs to get on your mobile device so bad it hurts. But first, we need to know which platform you use. Take our poll and tell us! More »

      3:53 PM on Mon Nov 2 2009
      By Ben Popken
      8,585 views, 120 comments

    • texting while driving

      3 Cellphone Apps To Block Texting While Driving

      We've been talking about the dangers of texting while driving for a while, and if you've been paying attention, you know it's no joke: texting is 23 times more distracting than talking on a phone. In spite of this, most people do it anyway. If you just can't help yourself, here are three apps that will limit your ability to text while driving. More »

      3:30 PM on Fri Oct 30 2009
      By Alex Chasick
      6,865 views, 81 comments

      Most discussed kexline: I'm in college, and holy Christ do some kids need a schedule-based anti-texting app. Even before the recent txtdriving more »

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    • 1-18 of 849 for "Cellphones"

    New York, 1:32 AM
    Sat Nov 21
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