(Morton Fox)

It’s Time To Make The Gluten-Free Donuts, Says Dunkin’

If you had been asked to predict which national fast-food chain would be the first to offer gluten-free products, you probably wouldn’t have picked Dunkin’ Donuts, whose very name seems like it should be covered in wheat flour, but the company says it will be selling both gluten-free donuts and muffins in all its U.S. stores. [More]

Rite Aid District Manager Successfully Handles A Customer Complaint

Rite Aid District Manager Successfully Handles A Customer Complaint

With all the customer service horror stories we post, you’d think businesses in the United States have lost the ability to treat their customers with respect—and by and large, you’d be right.