No booze, food or even smiles — Cathay Pacific passengers could be in for a chilly reception from flight attendants this holiday season. Cabin staff are threatening to withhold all of the above as well as action that could potentially cause flight delays, all because of a pay dispute, its union announced today. It’ll be a stark break from Cathay’s usual reputation of great service and prove to be quite a headache for the airline. [More]
There may or may not be such a thing as bad publicity, but there certainly is publicity that can add embarrassing, unintended humor to a planned ad campaign. Such is the fate that befell Hong Kong-based airline Cathay Pacific, which we recently wrote about after photos surfaced showing a flight attendant performing oral sex on a pilot on a company plane. Now the company is grounding an international ad campaign with the slogan “meet the team who go the extra mile.” [More]
As we all know from adult movies, pilots and flight attendants are bound to get it on at some point. But in real life, probably not such a good idea while on the clock. Cathay Pacific is investigating photos allegedly showing a flight attendant performing oral sex on a pilot aboard one of the Hong Kong company’s planes. [More]
Meet Tony Tyler, CEO of Cathay Pacific. Reader Jeff sent him an email after Cathay Pacific lost his reservation for a window seat on his flight to Australia and then served him a half-frozen kosher meal. Jeff wanted an upgrade to business class for his return trip, or a refund. Cathay Pacific’s customer service representatives were unwilling to provide either, but then Mr. Tyler intervened.
We were kicked off the 747-400 because they refused to allow a car seat on board and my two year old son was incapable of staying in his coffin-like seat. We were told we were a security threat, threatened to be left behind and accused of not following crew instructions.
If you’re traveling from Newark, NJ to Singapore… bring a book. You’ll be in the air for almost 19 hours on the longest flight in the world, according to Forbes magazine. Long-haul flights have become more common in the last 6 years, Forbes says, “There were 866 scheduled flights between Hong Kong International Airport and the U.S. or Canada in July 2001 vs. 1,000 scheduled for July 2007.”
“While still on board, our cabin crew worked to ensure the comfort of passengers providing snacks, beverage refreshments and a hot meal. Many passengers were asleep on board as we provided refreshments and updates on the delay,” the airline said in a written statement.