• temper tantrums

    Walmart Employee Hates New Trash Cans, Will Throw Yours If You Set It Near Him

    Ricky had a bizarre run-in with "Larry" at his local Walmart, where he was shopping recently with his mother, who needed a new trash can. While Ricky browsed the automotive accessories counter, his mom did mom things in the silk flower department, and she left her new trash can next to Ricky's leg while she wandered off. It turns out, you do not leave trash cans anywhere in Larry's line of sight if you know what's good for you. More »

    10:26 AM on Fri Oct 17 2008
    By Chris Walters
    32,719 views, 109 comments

    Most discussed The Concealed Holster Design Intern: There's an important omission here. Ricky had just told Larry that Walmart was out of Snickers. more »

  • customer service

    California Tortilla Cashier Screams At Disabled Customer Who Accidentally Spilled Tray

    Update: The owner of the California Tortilla left an excellent response, republished inside in full.

    Reader Mark is a California Tortilla fanatic. He slept outside the Ranson store so he could be their first customer, earning a year of free burritos. Mark kept patronizing California Tortilla even after he fractured his back in a car accident and started wearing a bulky back brace that limited his ability to move or bend. On one visit, Mark accidentally knocked over his tray. When nobody came to help, Mark asked the cashier for assistance and was startled when she replied, "So I guess you want me to clean it up?" She then managed to further embarrass Mark by loudly explaining to other customers, "Sorry I kinda have to clean up when someone makes a mess." More »

    12:30 PM on Sun Sep 28 2008
    By Carey
    49,425 views, 145 comments

  • safeway

    Safeway IDs Everyone In Your Party When You Buy Beer

    Daniel went to his local Safeway with his brother to buy some beer. Daniel had his ID, but his brother didn't—but that's okay, because Daniel was the one buying the beer. The cashier, however, felt otherwise, and wouldn't complete the transaction without carding both of them. The store manager told him "the policy is, at the discretion of the clerk, to check the ID of every person present." More »

    3:50 PM on Fri Sep 5 2008
    By Chris Walters
    21,259 views, 269 comments

    Most discussed Jubilance22: I thought that was the rule everywhere. I went to ABC liquors here in Florida and they wouldn't sell to me more »

  • fred meyer

    Fred Meyer Says Cheese Is Not A Dairy Product

    Go shopping for cheese at the Ballard Fred Myer in Seattle, and you'll learn an interesting new fact about your food:

    The check-er-outer lady looked at it a while and said (without the slightest trace of irony),

    “I don’t think cheese is a dairy product.”

    Oh. Um. Well. Yes. Um. WHAT?

    “No, they don’t consider cheese a dairy product.”

    More »

    10:04 AM on Tue Aug 12 2008
    By Chris Walters
    16,588 views, 84 comments

  • retail

    OfficeMax Calls You A Thief For Trying To Recycle

    OfficeMax called Chris a thief for recycling empty printer cartridges. OfficeMax's MaxPerks program gives customers $3 for each empty cartridge they recycle, with a limit of 5 cartridges per customer per day. Chris runs a computer repair business that leaves him flush with empty cartridges. According to one cashier, this makes Chris a thief. More »

    4:48 PM on Sun May 4 2008
    By Carey
    29,344 views, 125 comments

    Latest by trk182: Exactly, who cares where he gets them?I would have just said "Yes I FUCKING STEAL THEM! Now give me my more »

  • tender letdown

    CompUSA Refuses To Accept Cash

    A CompUSA cashier summoned her manager and a security guard when Bud tried to pay for his purchases with cash. The promise of 40% discounts drew Bud to the Boisie, Idaho store, but he settled for a 10% discount on an iMac and several accessories.
    I start counting out hundred dollar bills and the clerk goes nuts! "Sir, we don't accept cash for this kind of purchase! You must use a credit card!" she says at the top of her lungs. (I see her also hit a button on the phone at the same time.)
    More »

    11:00 AM on Sun Jan 20 2008
    By Carey
    110,471 views, 132 comments

    Latest by alhall3: Don't look now but Bestbuy is next!! Let's bring back the Goodguys store!!!! more »

  • lost wallet

    Friendly Gap Cashier Pockets Lost Wallet

    Alenaya traced her lost wallet to a recently visited Gap and pieced together a disturbing story:
    Seemingly, walked away from register and wallet fell out of pocket. Kind customer behind me gives to cashier, who sticks it on the side of the register and does not log or tell manager my wallet fell.
    More »

    5:30 PM on Fri Dec 28 2007
    By Carey
    12,571 views, 41 comments

    Latest by sciencegeek: @ShadowFalls: Well, the guy had been sitting next to me on the train so I couldn't have gotten away with more »

  • above and beyond

    Eagle-Eyed Safeway Cashier Catches Bobbled Coupon

    Reader Amy writes in to praise a Safeway cashier that saved her $1. One dollar might not seem like much, but it shows how little is required for someone to go above and beyond. Amy writes:
    I went to my local Safeway today and picked up a package of Boboli bread that had a $1 off coupon attached. I made a mental note to remember to remove the sticker and hand it to the checkout clerk, but forgot.
    More »

    8:36 PM on Sun Nov 11 2007
    By Carey
    7,463 views, 41 comments

    Latest by anyanka323: I usually pull coupons off products even if the customer doesn't notice it and they're usually appreciative about the extra more »

  • vons

    You're Driving The Grocery Cashier Insane

    Mahmood is on the fast track out of his job as a Vons supermarket cashier and into a more fulfilling occupation, like professional reality TV contestant. More »

    7:23 PM on Fri Oct 6 2006
    By Ben Popken
    560 views, 35 comments

  • polls

    Poll: Check Yo Self Out

    Speaking of self-checkout, reader Mike asks, More »