The Federal Trade Commission has received a lot of complaints about Yelp––more than 2,000 from 2008 through last spring. These led to what Yelp calls “a deep inquiry into our business practices” by the FTC, which has lasted almost a year. Today, Yelp announced that the feds have closed their investigation, and won’t be taking any action against Yelp regarding its business practices. [More]
No one likes cleaning the refrigerator — all those weird coagulations of gunk and crusty debris at the bottom of a seemingly bottomless chasm in between drawers are enough to put off even the most stalwart cleaners. The Environmental Protection Agency is back to work cleaning up the world, but even it has realized it’s been avoiding a nearer cleaning task after finding a 16-year-old can of soup in a fridge at its D.C. headquarters.
A few days ago Jason’s story about Best Buy’s bait-and-switch shot to internet prominence (137,166 pageviews on Consumerist and 4668 diggs), and now he’s happy, has a $200 gift card to Best Buy, and a free copy of Saw IV. Let’s recap: Jason went to Best Buy and saw a tag in-store advertising 2 DVDs for $25. He chose to buy two copies of 3:10 to Yuma. At checkout, it rang up for $19.99 a piece. When contested, the clerk pulled out a different circular that said “Buy Saw IV with any of these 3 movies for $25.” Jason and a series of store employees disagreed for a long time about whether the circular applied to the tag, and Jason left the store with a $19.99 copy of 3:10 to Yuma, and a story, which he sent to The Consumerist. Then the internets happened. How did he go from screwed to elated? Find out in the exciting conclusion to his customer service misadventure, inside…