Chase’s Opt-Out Notice Misleads Customers Into Canceling

Chase’s Opt-Out Notice Misleads Customers Into Canceling

Earlier this month, Chase sent out a change of terms notice which mislead some customers into canceling their accounts by accident.

Blogobitchin!

• Freezing Conan O’ Brian? Bad customer service we can understand, Comcast, but that’s just vindictive. [Kevin Green]

Consumers with Forced Debit Card Reissues Step Forward

Consumers with Forced Debit Card Reissues Step Forward

More signs point to OfficeDepot/OfficeMax and Sam’s Club/Wal-Mart as being the retailers suspected of letting thousands of customer’s debit cards and PINs to be stolen (see ATM Fraud UPDATE: Wal-Mart, OfficeMax, Sam’s Club, Office Depot Suspected).

Citibank’s Statement on the ATM Crisis

Citibank’s Statement on the ATM Crisis

Citigroup spokesperson Elizabeth Fogarty released the following statement to us regarding the ATM crisis:

Massive Citibank Alert: UPDATE

Massive Citibank Alert: UPDATE

EXCLUSIVE: More dirt on the Citibank ATM failures. What happened after we posed as a concerned customer, as well as secret codes for hassling the Citibank public affairs department after the jump…