I Call For A New Credit Card, Am Told My Account Is Canceled

I Call For A New Credit Card, Am Told My Account Is Canceled

Andrew thought everything was fine with his Bank of America credit card account, save for the physical card itself, which was frayed and needed to be replaced. Then he called customer service and was told not only would he not receive a new card, but his account would be killed because of delinquency. [More]

ING Apologizes For Screwup, Gets Me New Debit Card

ING Apologizes For Screwup, Gets Me New Debit Card

Responding quickly to Noah’s gripe about ING Direct canceling his debit card without his permission, the bank called him and sent him a new debit card. [More]