(Sarah)

Used Car Dealer Accused Of Rolling Back Odometers, Selling Cars And Lies

A couple in California who ran a used car dealership embody consumers’ worst fears about buying used cars. They now face almost 80 criminal charges of grand theft by false pretenses, perjury, filing false documents with the DMV, and twenty counts of unlawfully rolling back a car odometer. [More]

(Pete Feeny)

Reminder: It’s Impolite To Shoot A Deer With An Arrow At Your Local Car Dealership

So you’re at the car dealership perusing vehicles and mulling the difference between Space Ghost Gray and Ghost Rider Gray when fwiiiiiiip! — an arrow zings past and takes down a nearby deer. What an awfully rude customer, you might think. And you’d be right, one car dealership was none too happy when a guy allegedly shot a deer with a bow and arrow on the premises. [More]

(nadbasher)

Impersonating A Sheriff And Pulling People Over While Test Driving A Car Ends Predictably For Oregon Man

There are surely plenty of signs to alert even the most unobservant person that someone is impersonating an officer of the law. A really bright red flag? When said person tries to pull a fellow motorist over while test driving a car. [More]

(Axion23)

Dealership Employees Take Rare Ferrari Out On Highway, Crash It

When you bring your vehicle in for repair, you sort of expect that your vehicle will be waiting for you when you return. A mattress mogul left his Ferrari Enzo with a Connecticut luxury car dealership, and two dealership employees crashed it, fishtailing and then spinning across three lanes of highway traffic on I-95. [More]

(a.k.a Pedestrian Photographer)

New Jersey Assembly Passes Bill That Would Allow Sale Of Tesla Vehicles

Can you feel it? The slight wind that passes over the hands of Tesla CEO Elon Musk as he rubs his hands together in anticipation of a greater glee down the road? The automaker is one step closer to getting the stamp of approval to sell its cars in New Jersey, after a bill saying as much easily passed the state Assembly. [More]

(frankieleon)

Yet Another Car Dealership Begs For Perfect Survey Scores

We aren’t in the car business. We won’t pretend that we know how automakers should run things. However, the evidence shows us that maybe the current system of evaluating dealerships isn’t working out so well. It gives them incentives to lie and falsify data, not to provide good customer service. [More]

FTC To NJ, Missouri: Please Don’t Block Tesla & Others From Selling Cars Directly To Consumers

FTC To NJ, Missouri: Please Don’t Block Tesla & Others From Selling Cars Directly To Consumers

After lawmakers in New Jersey and Missouri both recently proposed regulations that would prohibit car companies like Tesla Motors from selling vehicles directly to consumers instead of through independent dealers, the Federal Trade Commission is weighing in with comments for legislators in those states, urging them to consider abandoning existing laws and change things up a bit. . [More]

(a.k.a. Pedestrian Photographer)

Missouri The Latest State To Add Legislation That Would Bar Direct Sales Of Tesla Cars

Tesla has its work cut out for it in Missouri, where yesterday legislators followed states like New Jersey and added a nugget into a previous bill going around that would bar the company (or any other carmakers) from selling vehicles directly to consumers in that state. Tesla, of course, isn’t happy about this. [More]

Should Tesla Be Allowed To Sell Directly To Consumers? The FTC Thinks So

Should Tesla Be Allowed To Sell Directly To Consumers? The FTC Thinks So

For all those states currently placing either limits on or banning outright the direct sale of Tesla cars to the consumers, the Federal Trade Commission has a few pennies for your thoughts. Namely, that by claiming that such regulations protect consumers, they’re actually protecting the industry itself, to the detriment of consumers. [More]

(YouTube)

Customer’s Spider Monkey Bites Car Dealership Employee

An employee of an Ohio Chevrolet dealership probably didn’t expect to say the words, “Can I pet your monkey?” during his work day. When a customer brought a pet spider monkey along on a trip to the body shop, the employee asked to pet the animal. It bit him, drawing blood. [More]

Have A Very Hyundai Christmas, In Late August

Have A Very Hyundai Christmas, In Late August

Maybe they sent out the wrong mailing at the wrong time. Maybe they’re planning way ahead. Or maybe Gabriel’s local Hyundai dealership is putting whatever random crap gets people to open messages from them in the subject lines of their e-mails. In Gabriel’s case, it worked. He opened it. [More]

(frankieleon)

I Tried Online Car Shopping With TrueCar, Got Same Old Hardball Crap From Dealership

The new site TrueCar is a great concept: you can figure out a price for your car and trade-in online, without any of the frustrating negotiations, or even changing out of your pajamas. Reader Alex used the site to get a price for a new Jeep, and his eight hours of trouble began when he and the dealership valued his trade-in differently. [More]

(frankieleon)

When buying a new car, should you trade your old one in or see how much you can get on the open market? The conventional wisdom is that you get more money on your own, but meeting with buyers and doing paperwork is a hassle you may not want to bother with. Also consider the tax advantages in some states if you trade in at the same dealer where you buy your new car. [Consumer Reports]

screengrab of the website.

Website Allows Dealers To Bid On Your Trade-In, But Only The Site’s Owner Seems To Be Bidding

It’s not a bad idea for a website: Consumers looking to trade in their vehicles upload the details and allow multiple dealerships to place bids. But what if only one dealership is involved? [More]

Why Is Dealership Checking My Credit When I'm Paying In Full?

Why Is Dealership Checking My Credit When I'm Paying In Full?

Brad and his wife drove a few hours to a car dealership, planning to pay cash for a new vehicle. Well, not cash exactly: they were putting part of the balance on a credit card (for airline miles or other rewards, we’re guessing) and had a cashier’s check for the rest. The dealer agreed to this deal over e-mail and over the phone. Then, when they reached the dealership, they were handed a credit application to fill out. Wait, why did they need their credit checked when payment in full was sitting right there in their hands? [More]

Massachusetts Voters To Decide If Car Dealerships Have Exclusive Rights To Necessary Repair Info

Massachusetts Voters To Decide If Car Dealerships Have Exclusive Rights To Necessary Repair Info

Earlier this year, the Massachusetts state Senate passed a “Right to Repair” bill that would allow your local mechanic to have access to info that is now only available to car dealerships. But the legislation has stalled in the state House. Sick of inaction, 16,000 Bay State residents petitioned the state, and everyone will have a chance to vote on it come November. [More]

Give Ford Dealership Bad Survey Rating, Get Told ‘You Are No Longer Welcome Here’

Give Ford Dealership Bad Survey Rating, Get Told ‘You Are No Longer Welcome Here’

After Wil’s purchase of a new car didn’t go as smoothly as he expected based on past transactions with Ford, he didn’t give them a great survey rating. The dealership manager’s completely proportionate response? To e-mail Wil and tell him that he is no longer welcome at the dealership, and to never come back. [More]

Who Put A Used Battery In My New Car?

Who Put A Used Battery In My New Car?

Amanda’s car is pretty new: it’s a 2008 Honda Civic. She’s its first and only owner, and a trusted family member performs all maintenance on it. When the battery died recently, a mechanic changed it out for her. What was supposed to be the car’s original battery….wasn’t. It was a reconditioned battery that had clearly served her well for 4 years, but didn’t belong in a factory-fresh car. So how the heck did she end up with a used, refurbished battery instead of the shiny new one that it clearly deserved? [More]