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Capital One: Pick Which Monthly Fee You Want To Be Stuck With Or We'll Pick The Highest One For You
By Chris Morran on April 20, 2012 10:15 AM
34 Comments
What's in your wallet? If you currently have a free checking account at Capital One, you may soon have a bit less in your wallet every month, as the bank rids itself of freebie accounts. More »
Atheist Symbol Rejected By Capital One, But Jesus Is Preapproved
By Chris Morran on March 27, 2012 3:31 PM
231 Comments
Consumerist reader Mike has a Capital One credit card. He'd hoped to get one of the bank's customizable "Image Cards" printed with a big red "A" for atheism. His initial upload was rejected by Capital One, which sent him a long list of possible reasons. And when he called to appeal, things just more bizarre. More »
(yksin)
Ask For Your Deposit Back, Capital One Hangs Up On You
By Laura Northrup on March 16, 2012 8:00 AM
52 Comments
Seeking to build his credit and be all responsible and stuff, Matt got a secured credit card from Capital One. If you're not familiar with the concept, that's a type of credit card where the creditor is... well, you. You deposit, say, $500 with the credit card issuer, and that gives you a spending limit of $500 or a little more. A good repayment history with this card will help build or rebuild your credit when you're not able to get another card. And when you have good enough credit to move on and shut down the card, you get that deposit back. In theory, anyway. More »
Worst Company In America Round One: PayPal Vs. Capital One
March 15, 2012 12:00 PM
52 Comments
At the end of this bout, one of these competitors will have paid the price in blood. And lord help them if they try to dispute that payment with either company's customer service departments. More »
Here It Is, Your Lineup For Worst Company In America 2012!
March 12, 2012 12:00 PM
120 Comments
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. More »
Fed Approves Sale Of ING Direct To Capital One
By Chris Morran on February 15, 2012 8:15 AM
35 Comments
In spite of reported concerns that Capital One's proposed purchase of ING Direct would create yet another bank that was too big too fail, the Federal Reserve announced yesterday that it has signed off on the $9 billion deal. More »
Sony Rewards Item Not Such A Great Deal Once You Actually Want To Buy It
By Laura Northrup on November 4, 2011 9:30 AM
57 Comments
Jonathan has a Sony Rewards credit card with Capital One, and tried to use his accumulated points to buy an AV receiver, Sony's "deal of the week," from the rewards site. There's a special price this week for members, only 24,000 points. Great! Jonathan has that many points! Only the site won't let him (or anyone) buy the item for the advertised sale price. More »
People Are Back To Making Late Payments On Their Credit Cards
By Chris Morran on October 19, 2011 11:30 AM
20 Comments
Two months ago, the number of people making late credit card payments was at its lowest since Justin Bieber was a twinkle in his parents' eyes. Of course, when you reach a low like that, there is often nowhere to go but up. More »
(mfeingol)
Little Banks To Big Banks: Can You Please Stop Merging For A Little Bit?
By Chris Morran on September 20, 2011 2:32 PM
21 Comments
With folks at the Federal Reserve already reportedly concerned that the sale of ING Direct to Capital One could create another too-big-to-fail bank, a group representing the nation's smaller banks has raised its voice in concern. More »
Report: Fed Concerned Capital One/ING Direct Merger Could Create Another Too-Big-To-Fail Bank
By Chris Morran on September 12, 2011 8:15 AM
19 Comments
Back in July, Capital One announced a deal to purchase online bank ING Direct USA for around $9 billion. And even though Cap One tried hard to quell ING customers' screams of "nooooooo," the folks at the Federal Reserve are reportedly a bit worried that the deal might create another bank so big that its failure would have a disastrous impact on the economy. More »
Credit Card Thief Changes Your Phone Number To His So Fraudulent Charges Get Okayed
By Ben Popken on September 7, 2011 3:00 PM
45 Comments
Dan has a story of how his credit cards were stolen from his wallet and the scammer was able to get the account information changed so when the Capital One fraud department called to verify the suspicious charges, it was the crook who got the call. That way the fraudster could say, yes, I'm Dan, and I made those purchases in New York, even though I don't live there. More »
(Ninja M.)
25 CEOs Who Made More Than Their Companies Paid In Income Taxes
By Chris Morran on August 31, 2011 2:00 PM
106 Comments
The Institute for Policy Studies has just released its 18th annual review of U.S. executive compensation and found that 25 out of the country's 100 highest-paid chief executives actually earned more in 2010 than their companies paid out in corporate income taxes. More »
Got An HSBC Credit Card? It Will Soon Be A Capital One Card
By Chris Morran on August 10, 2011 8:30 AM
39 Comments
Two months after upsetting ING Direct customers by agreeing to buy the online bank for $9 billion, the Capital One vikings/barbarians have announced a deal to purchase HSBC's credit card division for $2.6 billion. More »
Capital One Sends You Over 20 Credit Card Offers In 3 Months
By Ben Popken on July 5, 2011 4:00 PM
88 Comments
One after another, they keep popping up at his door. Brad didn't ask for them and doesn't know why they're there. Over 20 have showed up in the past three months. Sometimes three of the little envelopes of annoyance appear a week. They're credit card offers from Capital One, who seem keenly desperate to acquire Brad. Each of them gets sneakier and sneakier with fewer identifying marks on the outside until they almost look like regular mail from a real person. However, "What's really been accomplished," writes Brad, "is I now have a strong opinion about a brand that I never previously cared about either way." More »
Whose $100 Million ATM Receipt Is This?
By Ben Popken on July 1, 2011 4:00 PM
100 Comments
Speculation ran rampant this week after Dealbreaker posted an image of an ATM receipt found in the tony Hamptons showing the account holder had a $99,864,731.94 balance as to whose it could be. More »
Capital One Tries, Fails To Allay Fears Of ING Direct Customers
By Chris Morran on June 22, 2011 3:37 PM
108 Comments
When we first reported that Capital One would be purchasing online bank ING Direct, the response from ING customers was overwhelmingly negative with some variation on "noooooo" being a common comment. But lest you think everyone at Cap One is a barbarian (and/or viking), a rep for the perennial Worst Company In America contestant talked to the NY Times to allay ING customers' fears about their new overlords. More »
(amanjo)
Report: Capital One To Buy ING Direct For $9 Billion
By Chris Morran on June 16, 2011 1:48 PM
170 Comments
The barbarians at Capital One have reportedly laid siege to the ING castle and are prepared to take control of online bank ING Direct, a move that would allow Cap One to leapfrog over the head of several competitors. More »
Bank Of America Tops List Of Companies With Craptastic Customer Service
By Chris Morran on June 2, 2011 2:30 PM
39 Comments
Bank of America may have lost this year's Worst Company In America tournament by the narrowest of margins, but the results of a new customer service satisfaction survey put BofA at the head of the class when it comes to irking consumers. More »
(yskin)
Capital One Gives Platinum Card To 5-Year-Old
By Chris Morran on April 29, 2011 12:00 PM
90 Comments
A mom in Connecticut was concerned about the credit card applications her 5-year-old son kept receiving from Capital One, so she contacted the credit bureaus to make sure someone wasn't stealing her kid's personal info. She says she was told that a good way to get those applications to stop would be to actually fill one out. The boy would be rejected, obviously, and the mailings would end. But that isn't exactly how things panned out. More »
E-Mail Breach Hits Best Buy, TiVo, Walgreens, Chase, Kroger, Many More
By Chris Morran on April 4, 2011 4:33 AM
69 Comments
What first looked like a small e-mail list breach at New York & Company over the weekend was just the tip of the iceberg as multiple national retailers and banks found themselves the victim of the same data hackers. More »
