Angry Capital One CSR Closes Account For Asking Too Many Questions, Then Hangs Up On Customer

Angry Capital One CSR Closes Account For Asking Too Many Questions, Then Hangs Up On Customer

When I asked for more details, the representative (who sounded like he was from India), took vengeance on my account and told me he was closing the account and that there was nothing I could do. When I asked for his manager, he said “There is nothing he can do, the account is closed.” —CLICK— And that was the sound of him hanging up the telephone.