No, You Can't Opt Out Of Capital One's E-Mails, Ever

No, You Can't Opt Out Of Capital One's E-Mails, Ever

What’s an account-related message from your company, and what’s marketing? Kevin, the subject of this week’s Red Tape Chronicles column, wants to know, because he’d like Capital One to stop sending him advertisements for their products. Capital One claims that he can’t opt out, since the marketing pitches are “account management communications.” Right.