Earlier this week I ordered a part from Canon USA Service for one of my Canon cameras and it arrived today. I am impressed for the fast shipping but not so much by the efficiency of the packaging.
Additional photo inside.
A reader writes in to commend Canon for their efficient and—brace yourselves—helpful customer service: “I was on the phone less than two minutes beginning to end.” Among the surprises: the customer service department was based in the U.S., he was called back when a rep was available instead of being abandoned in an endless hold loop, the people he spoke with seemed motivated to help him, and the Canon rep had enough autonomy and intelligence to come up with an alternative solution when the original problem couldn’t be solved.
Consumerist alum Joel Johnson has a beef with Canon and their decision to treat him, the proud purchaser of Canon Digital Rebel XT, like he found the camera in a dumpster.
How would you like pay $3000 for a tape dispenser?
Consumerist’s insidious corporate nemesis, Walmart, are selling the Firefly DVD box set for $19.2GB Modular “Monstro” Drive – $49.99 at Buy.comMotorola V3 Razr (in black, to perfectly accessorize your anticonformity) is Negative One Point Zero One (-$1.01) over at Buy.com, as long as you’re willing…