NEW YORK, 12:31 AM, MON JUL 7 | 7 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Canon

”
stupid shipping gang

Canon Uses Comically Oversized Box To Send You Something They Could Have Taped To A Postcard

Earlier this week I ordered a part from Canon USA Service for one of my Canon cameras and it arrived today. I am impressed for the fast shipping but not so much by the efficiency of the packaging.
Additional photo inside. More »

1:00 PM on Tue Apr 29 2008
By Alex Chasick
6,445 views, 30 comments

Latest by n/a: @sn: Wow, you are a special little bitch with a strange obsession with my ass. Since when is it exceptional to receive something you order from a multinational corporation in a timely fashion? You better watch yourself or your mother will more »

good companies

Canon's Customer Service Is Helpful, Painless

A reader writes in to commend Canon for their efficient and—brace yourselves—helpful customer service: "I was on the phone less than two minutes beginning to end." Among the surprises: the customer service department was based in the U.S., he was called back when a rep was available instead of being abandoned in an endless hold loop, the people he spoke with seemed motivated to help him, and the Canon rep had enough autonomy and intelligence to come up with an alternative solution when the original problem couldn't be solved. More »

6:07 PM on Fri Nov 9 2007
By Chris Walters
4,893 views, 47 comments

Latest by mistaketv: My mom recently had a great experience with Canon. Long story short, her long-out-of-warranty several year old PowerShot digital camera broke. She called Canon; they determined that it was a known manufacturing defect and fixed it for free. They even more »

ad creep

NFL Says Sideline Photographers Will Have To Wear "Advertising" Vests

The NFL says that sideline photographers will have to wear branded vests with Canon and Reebok logos this year, according to Editor and Publisher. More »

5:49 PM on Mon Aug 6 2007
By Meg Marco
4,746 views, 47 comments

complaints

Canon Treats Digital Rebel XT Owner Like Pawnshop Scavenger

Consumerist alum Joel Johnson has a beef with Canon and their decision to treat him, the proud purchaser of Canon Digital Rebel XT, like he found the camera in a dumpster. More »

9:07 PM on Thu May 10 2007
By Ben Popken
10,114 views, 53 comments

customer service

The $3000 Tape Dispenser

How would you like pay $3000 for a tape dispenser? More »
readers

Happy Happy Consumer Day!

We spend a lot of time on The Consumerist gangbanging scale-model ice-cream stores, Comcast, Verizon and another companies that, shall we say, are less than dexterous in their customer service dealings. More »

5:35 PM on Wed Apr 26 2006
By popkin
99 views, 3 comments

deals

Morning Deals Round Up

• Purveyor of random crap Fingerhut has put up to a 50% discount off of its already-discounted clearance items. Get the Disney Princess Headboard cover for only $25! More »

9:08 AM on Wed Jan 25 2006
By consumerist.com
38 views, Comment

deals

Morning Deals Round Up

• Friday sales! J&R! Staples! Amazon! And because we love you: 50% off Godiva Chocolates. Remember us when the endorphins flow. More »

8:48 AM on Fri Jan 13 2006
By consumerist.com
73 views, 2 comments

deals

Morning Deals Round-Up

9:00 AM on Tue Jan 3 2006
By consumerist.com
32 views, Comment