above and beyond
Reader Kelly writes in to share her positive experience with
Canon. She used one of our posts as a guideline before calling in to Canon with an issue with an out-of-warranty printer. Let's see how it went...
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above and beyond
Canon is apparently a very nice company. So nice, in fact, that they will apparently replace a product
out of warranty even when it's the customer's own forgetfulness that led to the delay. That's what reader Chris reports happened when his Canon printer broke down.
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digital cameras
It shouldn't surprise me when a company stands behind their products' quality, but it really does. One reader was so happy with her experience with
Canon that she had to share it with us.
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deals
Spotted a good price on a Canon PowerShot SD770IS 10MP at Amazon for $159.99 - 30% off list price. [
Amazon]
canon
Brett has now been the victim of two failed rebate attempts through Canon. They ignored the first one, and rejected the second one with a claim that he can clearly disprove. He's trying again. Unfortunately, it looks like Brett's experience with Canon isn't unique.
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shopping
- 6PM.com: DC Brand Shoes $20 + S/H, all sizes/styles, 856 to choose from
- Nicorette: free pack of Nicorette White Ice Mint (warning, site is slow)
- Circuit City: Panasonic SH-FX85 Wireless Multi-Room Speaker Kit for $44.96, requires in-store pickup
Highlights From Buxr- Hewlett Packard: $400 Off $999 or more for Desktop Purchase w/ coupon code: DT1158 (Good for 2250 uses)
- NewEgg: Targus Notebook Wireless Optical Mouse for $8.99 w/ Free shipping after $20 off coupon code: EMCAKAKAK
- Buy.com: Av Lab Solar Backpack Charger for $29.99 w/ Free shipping after rebate
Highlights From Dealhack- Best Buy: Toshiba Satellite Dual Core Notebook PC $500
- Geeks.com: Canon Pixma iP6210D Color Inkjet Photo Printer $35 with Coupon
- Musicnotes.com: 20% or 30% off Guitar Guru Interactive Lessons with Coupons
sales
- Woot: Visiontek ATI Radeon X1950 Pro 256MB PCI-E Video Card for $79.99
- Vans: 20% off with coupon code TRUEFAN08
- eBags: Up to 38% off The North Face Backpacks
Highlights From Dealhack- Amazon: Canon A590IS 8MP Digital Camera $147 Shipped
- Buy.com: Whistler XTR-140 Radar/Laser Detector $37 Shipped
- Apple Store: Save $300 to $900 off refurbished MacBook Pro Notebooks
Highlights From Bargainist
stupid shipping gang
Earlier this week I ordered a part from Canon USA Service for one of my Canon cameras and it arrived today. I am impressed for the fast shipping but not so much by the efficiency of the packaging.
Additional photo inside.
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good companies
A reader writes in to commend Canon for their efficient and—brace yourselves—
helpful customer service: "I was on the phone less than two minutes beginning to end." Among the surprises: the customer service department was based in the U.S., he was called back when a rep was available instead of being abandoned in an endless hold loop, the people he spoke with seemed motivated to help him, and the Canon rep had enough autonomy and intelligence to come up with an alternative solution when the original problem couldn't be solved.
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ad creep
The NFL says that sideline photographers will have to wear branded vests with
Canon and Reebok logos this year, according to Editor and Publisher.
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complaints
Consumerist alum
Joel Johnson has a beef with Canon and their decision to treat him, the proud purchaser of Canon Digital Rebel XT, like he found the camera in a dumpster.
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readers
We spend a lot of time on The Consumerist
gangbanging scale-model ice-cream stores,
Comcast,
Verizon and another companies that, shall we say, are less than dexterous in their customer service dealings.
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deals
• Purveyor of random crap
Fingerhut has put up to a 50% discount off of its already-discounted
clearance items. Get the Disney Princess Headboard cover for only $25!
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Consumerist
