For several years, Consumerist reader Bryan and his wife were happy with their T-Mobile service, but after some recent dissatisfaction with service, they decided to jump ship to Verizon. Everything seemed to be go fine and dandy when Bryan called to cancel service — and then he got his final bill from T-Mobile. [More]
Activating Google Voice On My New Verizon Account Somehow Undoes Cancellation Of My Old T-Mobile Plan
The *72 phone scam is growing in popularity, according to the Houston Chronicle, and Comcast is warning consumers about it.
Cook County prison inmates posing as Sheriffs are scamming St. Louis households with calls that start with a request to aid someone who has just been in an accident by calling a number that starts with *72. The prefix activates call forwarding, allowing all incoming calls to ring at an alternate number; the calls are then billed to the victim.
AT&T has raised the price of call waiting, call forwarding, and caller ID by $1.01 per month for all California customers that do not subscribe to a service bundle. This marks AT&T’s second rate hike since the California Public Utilities Commission stopped regulating phone rates last summer in the name of “promoting competition.” AT&T is not hesitant to admit that the rate increases are designed to prod consumers into signing up for bundled phone and internet packages: