call center scams
An
IKEA employee who worked in a Baltimore-area call center has plead guilty to stealing almost $400,000 in less than a year. His motivation? "Pure greed," according to his confession.
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nobody home
Dell's Oregon based call center experienced a massive layoff this morning, according to KPIC. All of the employees were herded into a conference room and told that their positions had been eliminated.
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india
It's easy to get frustrated by the Indian
CSR on the other end of the phone. Feeding them your problems by telephonic umbilical to a far off, Curry-scented land, they can be alternately obsequious or surly, less than fluent or overly versed in corporate binder CSR jargon. And there's nothing more insulting than one introduces himself as 'Joe' and starts talking about the local baseball team.
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