Make Your New HDTV Slightly More Awesome

Make Your New HDTV Slightly More Awesome

Did you acquire a shiny, flat new HDTV in 2009′s end-of-the-year buying frenzy? If your new TV looks a little odd, you may need to calibrate it. Consumer Reports Electronics can help. [More]

The Most Alarmingly Typical Best Buy TV Buying Experience Ever

The Most Alarmingly Typical Best Buy TV Buying Experience Ever

Reader David wrote in describing the level of customer service he got while spending $1,300 at Best Buy. It’s about what you’d expect. But… shouldn’t it be better? According to David, the salesperson didn’t know basic information, like how many inputs the TV had, tried to harass him into buying a $150 Monster Cable, and then made up some nonsense about the percentage of that particular model TV that came back for repair.

Best Buy Sneaky Sneaky Calibration Tricks Make a Comeback

Best Buy Sneaky Sneaky Calibration Tricks Make a Comeback

Remember when Best Buy was using HD channels to make “Calibrated” televisions seem miraculously better? Well, their methods have changed, but using different cables to improve definition doesn’t mean they’ve improved.