5 Cable Companies Agree To Share Hotspots, But Will People Use Them?

5 Cable Companies Agree To Share Hotspots, But Will People Use Them?

For years, a number of the larger cable-based Internet providers have placed WiFi hotspots around the country for their customers to use when not in the comfort of their own home, but you had to find a hotspot operated by your ISP. Today, five of those companies — Comcast, Time Warner Cable, Bright House Networks, Cablevision, and Cox Communications — have announced that their customers will all soon be able to all use the same hotspots. But will people use them — and will this actually make some of the problems worse? [More]

Cablevision Does The Right Thing After A Quick Public Shaming

One way a company can avoid be taken to task by Consumerist on the wide world of webbernets is to have their product do what it should in the first place, or if that fails, at least have customer service reps ready to be helpful. When that fails, you can always pull a makegood and gain back a few points with us. Just a few. [More]

Cablevision Sees Nothing Wrong With Month Of Super Slow Or Nonexistent Internet Service

Nicole is a web developer, and as such, relies on a steady and speedy connection to the Internet. That’s why she shelled out around $415 in installation and fees to Cablevision for access to their 100MB “Ultra” Internet service. But in this case, that 100MB promise has been like a flickering mirage of an oasis in a very dry desert. [More]

From FiOS, To Cablevision, To Hell, And Back Again

From FiOS, To Cablevision, To Hell, And Back Again

Oliver tried to two-time FiOS after he got burned on a bad install. But Cablevision didn’t treat him right either, reneging on its promise to pricematch his old bill. Now he’s back again trying to rekindle a relationship with FiOS but they’re still up to their old ways and not giving him the tender loving he deserves. [More]

How To Say No To Arbitration With Your Cable Company

How To Say No To Arbitration With Your Cable Company

Here’s something neat. Comcast, Time Warner Cable, and Cablevision/Optimum actually let customers opt out of arbitration when they sign up. If you don’t want to give up your right to personally sue them in a court of law and be forced into a kangaroo court overseen by a judge whose fees are paid for by the company you’re suing, Cablevision will let you. The caveat is that you have to tell them within 30 days of signing your contract. Here’s the links and relevant contract language to opt-out: [More]

Cablevision Delivers New, Unfathomably Slow DVR To New Customer

Cablevision Delivers New, Unfathomably Slow DVR To New Customer

Cloud storage is the way of the future, it seems. But right now, there are some bugs to work out and devices that don’t quite work as planned. Todd just had Cablevision installed last week, and he has a new kind of DVR, called DVR+, that has no hard drive and stores his recorded programs remotely. Pro: No large hard drive that will inevitably fail inside the set-top box. Con: This new type of DVR is slow and crappy. [More]

25 CEOs Who Made More Than Their Companies Paid In Income Taxes

25 CEOs Who Made More Than Their Companies Paid In Income Taxes

The Institute for Policy Studies has just released its 18th annual review of U.S. executive compensation and found that 25 out of the country’s 100 highest-paid chief executives actually earned more in 2010 than their companies paid out in corporate income taxes. [More]

What Would You Want To See On A Cable Customers' Bill Of Rights?

What Would You Want To See On A Cable Customers' Bill Of Rights?

Over at our former sibling site Gizmodo, they have cobbled together what they believe is a list of the basic rights any cable customer should have when it comes to service, billing and selection. We wanted to throw it out there to see if you agree. [More]

Viacom, Cablevision Settle iPad Streaming Suit

Viacom, Cablevision Settle iPad Streaming Suit

In what could be described as a streaming contest, Viacom and Cablevision have been legally sparring for weeks over how to divvy up the rights to control streaming video on iPad apps. Now the corporate giants have settled their differences out of court. In a joint statement, the companies announced that Cablevision will be allowed to stream Viacom channels, including MTV and Comedy Central, over iPads located inside cable-subscribing homes. [More]

FCC Broadband Study Shows Which Companies Actually Come
Close To Meeting Advertised Download Speeds

FCC Broadband Study Shows Which Companies Actually Come Close To Meeting Advertised Download Speeds

Today, at — of all places — a Best Buy in Washington, DC, FCC Chairman Julius Genachowski announced the results of the agency’s Measuring Broadband America study, which looked to put a more accurate number on what consumers should be expecting from their broadband providers. [More]

Comcast, Verizon, Others Hop On Board Anti-Piracy "Copyright Alert System"

Comcast, Verizon, Others Hop On Board Anti-Piracy "Copyright Alert System"

We know, because you’ve told us, that a number of you prefer to get your movies and premium TV via less-than-legal internet sources. We’re not going to judge you for that, but you may soon begin seeing notices from the new Copyright Alert System to let you know that they are aware of your dirty downloads and would you kindly stop. [More]

Cable Boxes Slurp More Electricity Than Refrigerators

Cable Boxes Slurp More Electricity Than Refrigerators

The biggest energy hog in your house is probably sitting right under your TV. That little ol’ set-top box could be using up more electricity in your house than your refrigerator or central air conditioning, according to a new study by the Natural Resources Defense Council. [More]

FCC To Reconsider Rules For Negotiations Between Broadcasters And Cable Companies

FCC To Reconsider Rules For Negotiations Between Broadcasters And Cable Companies

In recent years, the disputes between cable companies and broadcasters have gotten especially ugly as boardroom squabbles have spilled over onto the airwaves and online. And in the end, it’s always the subscribers who get hurt with blackouts and eventual price hikes. That’s why the FCC voted today to reinvestigate the rules and its role in these negotiations. [More]

NYC Parks To Get Free WiFi, At A Price

NYC Parks To Get Free WiFi, At A Price

New Yorkers are slated to get free wifi in 32 public parks next year, but it will come with a pricetag. Park users will get three 10 minute sessions per month, and after that pay 99 cents a day. The money goes to Time Warner and Cablevision, who agreed to provide the wifi as part of the city agreeing to renew their cable-tv franchises for 10 years. Public advocates promptly slammed the deal as the privatization of a public good. [More]

Cablevision & Fox Put Differences Aside, Work Together
To Screw Customers

Cablevision & Fox Put Differences Aside, Work Together To Screw Customers

Just in time for Game 3 of a World Series that very few people in its viewing audience care seriously about, Cablevision and Fox have ended their two-week standoff. Which means Cablevision customers will have Fox stations back on the air — and they’ll be paying more for them! [More]

Cablevision Customers File $450 Million Class-Action Suit
Over Fox Blackout

Cablevision Customers File $450 Million Class-Action Suit Over Fox Blackout

This is what happens when you take Glee away from people — they file an almost half-billion dollar lawsuit against you. Or at least that’s what some Cablevision customers in New York have done as the standoff between the cable company and Fox nears the end of its second week. [More]

Cablevision Gives Customers Free World Series Streams

Cablevision Gives Customers Free World Series Streams

Good news for aging New York Giants loyalists and Yankee fans who want to do a pre-purchase check-in on Cliff Lee: This evening, Cablevision emailed customers — who have lost all Fox programming, including the World Series, due to the ongoing battle between the two companies — and said they would reimburse them for Major League Baseball’s $9.95 Postseason.tv service. [More]

Fox Says No To Cablevision Offer

Fox Says No To Cablevision Offer

First it seemed there was no chance Cablevision and Fox would settle their differences today. And then Cablevision said it was okay to pay Fox a butt load of cash… but only for one year. And now, we learn Fox has rebuffed this last-minute attempt to end the stand-off in time for Game 1 of the World Series. [More]