TWC Goes The 'If You Won't Have Me, You Won't Have Anyone' Route

TWC Goes The 'If You Won't Have Me, You Won't Have Anyone' Route

Cold callers who work for cable service providers are known to be hard sellers, but Time Warner Cable stepped a few miles over the line by disconnecting a potential customer’s Verizon service and sending a technician to install TWC service — all this after the customer repeatedly turned down TWC’s overtures begging them to switch over. [More]

Comcast Threatens To Cancel Your Service Over "Leaky Signal" That They Can't Understand Or Fix

Comcast Threatens To Cancel Your Service Over "Leaky Signal" That They Can't Understand Or Fix

Comcast keeps sending Andrew’s parents letters insisting that “there is a leak of our electronic signal into the air,” and that if it can’t be immediately fixed, their service will be disconnected. Andrew’s parents always immediately call Comcast to schedule a service visit, because nobody wants a signal leaking into the air, especially not one that “could interfere with aircraft and ship communications,” but each time they call, Comcast has no clue why they sent a letter, or how to plug the leaky plane-gobbling signal.

Cablevision: It's Impossible To Hook Up Basic Service Without A Converter Box

Cablevision: It's Impossible To Hook Up Basic Service Without A Converter Box

Cablevision told Chris that his boss’ 95-year-old uncle couldn’t receive basic service without a cable box, “no matter what.” Chris, who installs home theaters, knew that his uncle’s cable-ready tv didn’t require a cable box. Pointing this out to Cablevision’s customer service representative, however, was apparently “disrespectful.”