NEW YORK, 5:29 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
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cable

25 Reasons Why Cable Technicians Hate You

It is no secret that we dole out criticism of the cable companies, perhaps, on a daily basis. We thought it might be fair and equitable to learn what cable technicians hate about the customers. We found out about this post written by a cable tech who isn't afraid to let it fly, "And every once in a while, we get the one customer, and we just fucking hate you," says "InstallerTechJeff" on Cable Rant Forums. The 25 reasons, inside... More »

12:29 PM on Fri Jun 13 2008
By Jay Slatkin
52,191 views, 298 comments

Latest by n/a: As a cable installation Tech. I understand EVERY rant this guy makes. I have had customers who show me the extra mile and customers who were the biggest dicks on the earth I treat each with the same respect they more »

update

Cablevision Claims They Are Not Lying Liars, But Mysteries Remain

Cablevision responded to our post chastising their attempt to force customer to upgrade to digital service by pointing to an unrelated FCC mandate. Cablevision admits that there is no connection between their unilateral business decision to cut channels and the FCC-mandated transition to digital television, but their statement leaves several questions unanswered. Read Cablevision's statement and our response, after the jump. More »

7:45 PM on Sun Apr 20 2008
By Carey
10,330 views, 43 comments

Latest by n/a: I literally went throught this just this morning. I got home last night, and found that I was missing about a dozen channels. When I called cablevision this morning, I was told that in addition to the cable box I already have, I more »

exclusive

Cablevision Blatantly Lies To Subscribers As The FCC Twiddles Its Thumbs

Update: Cablevision responds.

Cablevision is lying to customers by claiming that the FCC will require all subscribers to upgrade to digital cable boxes in 2009. Digital cable boxes cost $6.50 per month, plus an extra $10.95 for digital service. Cablevision recently sent a letter to all boxless subscribers threatening to cut several channels unless they forked out a bundle of extra cash for digital service. When one of our family member called for an explanation, Cablevision shirked responsibility and placed the blame squarely on some crazy new FCC mandate. We called shenanigans and decided to call back and record our chats with several customer service representatives. Inside, the recordings of Cablevision lies and the FCC's flaccid response.

More »

Feature

5:15 PM on Sat Apr 19 2008
By Carey
14,184 views, 69 comments

Latest by n/a: both of these cablevision representatives are dumb and have no idea what they are talking about, I am a sales rep for cablevision, and they are moving analog channels to digital to clear up bandwith so we can add more more »

analog to digital

FCC Takes Action To Prevent Cable Companies From Dropping Digital Broadcast Networks From Analog Cable

In 2009, broadcast channels are going to switch over to digital, freeing up a large swath of bandwidth that will be sold to the highest bidder. At that point, says the FCC, cable companies were going to drop broadcast networks from analog cable. More »

10:59 AM on Thu Sep 13 2007
By Meg Marco
4,252 views, 45 comments