Since Time Warner Cable announced its controversial monthly fee for cable modems, the company has reassured customers they could avoid the fee by buying their own modem. Which would be great, if TWC actually kept track of whether or not you still have its equipment. [More]
Time Warner Cable Charged Me Rental Fee For Modem I Returned Months Ago
By November 7, 2012
Study: Cable Bills Could Reach $200/Month By 2020
By April 11, 2012
Right now, the average monthly cable bill — not including any bundled phone or internet services — is around $86. But industry analysts say the non-stop slap fights between cable companies and content providers is only going to send that price soaring in the years to come. [More]
What Would You Want To See On A Cable Customers' Bill Of Rights?
By August 18, 2011
Over at our former sibling site Gizmodo, they have cobbled together what they believe is a list of the basic rights any cable customer should have when it comes to service, billing and selection. We wanted to throw it out there to see if you agree. [More]
Time Warner Calls Back With Sweet Deal After Man Cancels
By August 11, 2011
Another reader has written in to say that after they canceled their Time Warner service, the cable company turned around and offered them much better rates if they would stay. In both this one and the one earlier this week, Time Warner Cable said that because of “special circumstances,” they were able to offer a sweet retention deal. In this case, $67/month for two years, down from $150. [More]
