In this month’s Recall Roundup for consumer goods, crossbows fire at will, snorkeling masks buckle under pressure, and garlic slicers are out to slice your fingers instead. [More]
How Online Price-Matching Would Work In The Best Of All Possible Worlds
By January 18, 2013
When readers write to us to complain about their experiences with in-store pickup, they’re measuring what actually happened against a sort of retail Platonic ideal. “This item has a different price on your website, retailer!” they expect to say at the register. “You are correct, good sir; let me give you that better price,” the cashier should say, pressing a magical “savvy Internet reader” button on the cash register that unlocks those prices. Alas, this doesn’t happen. Or does it? [More]
Someone At Cabela's Doesn't Know How To Use The Bcc Button, Exposes Hundreds Of E-Mail Addresses
By September 20, 2011
Outdoorsy retailer Cabela’s managed to irk a number of its online customers twice in the last day. The first involves posting a product with a glaring pricing mistake; the second instance came when it e-mailed all the customers who had tried to take advantage of the error — and revealed all of their e-mail addresses to everyone else on the message. [More]
Cabela's Hooks Me Up With Out-Of-Warranty Replacement Gun
By November 29, 2010
A couple months after Jon bought a gun from Cabela’s, the finish started wearing off. Since he’d fired the gun several times, Jon said he’d rendered it ineligible for return. The manufacturer wanted to charge him $100 to refinish the firearm, so Jon took it back to Cabela’s, where a manager replaced the gun. [More]
