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Kay Jewelers
Bad Ideas
Sears Offer To Mail Customer Missing Key To Floor Model Snowblower
Aaron visited Sears to pick up a new Craftsman snowblower he bought for 10% off on Sears.com, but the store only had one floor model in stock. Aaron agreed to take the unit after staff assured him that it came with a warranty, manuals, and all the things normally bundled with new snowblowers. Of course, Sears couldn't find either the manual or the keys. A salesman promised that "Ray from Lawn & Garden" would mail the key whenever he returned, an offer Aaron refused. The salesman then offered a key from another snowblower, promising "the keys are basically universal." That key didn't work because, as a different associate later discovered, the unit was missing its electric start socket. More »
credit reports
Really, Credit Bureaus, I'm Not Dead
John wants to know how he can convince the world that he's not dead. He writes:I have been battling with a silly preconception the federal government has concerning my status as a deceased person, that causes them to routinely shut down credit cards that I am using, and stresses my ability to build credit. (All this despite being actively enlisted in the US Navy)...More »
success stories
EECB Scores Direct Hit On Best Buy After They Sell Used Phone As New
Obviously, stores sell items that has been returned by other customers as "open box" merchandise, but before reader David left the store, he specifically asked if the phone he was buying was "new" and was told it was. When he got home and found addresses saved on the phone and a few scratches he was understandably annoyed. He launched an EECB on Best Buy and after a little negotiation, he got a $120 gift card. Now he's writing to compliment Best Buy on the way they handled his complaint. More »
returns and exchanges
What To Do When A Store Sells You Box Of Crap And Won't Take It Back
We get a lot of complaints about people buying things from stores like Best Buy and Target and finding that once they get them home — there's a bunch of bathroom tiles in the box instead of the item, or that the item is used, broken or smashed. When they try to return the thing, the store tells them that they're out of luck. When you ask why they think they can get away with selling you a paperweight instead of an XBOX, they point to some bullsh*t policy and send you on your way. You don't have to put up with this. In this post, we'll tell you a) How to keep this from happening to you in the first place. b) How to equip yourself with tools that will help you in the event that this does happen to you. c) How to take advantage of these tools so that you never get stuck with someone's old broken PS3. More »
10:29 AM on Thu Sep 4 2008
By Meg Marco
76,436 views,
119 comments
Latest by kelseymonster: I worked at Ritz Camera for over 5 years... and I totally agree with everything here. 1.) If you are buying more »
premier black
Best Buy: We're Sorry We Accidentally Said You Were An "Elite" Customer
Not that it's any big surprise, but Best Buy has now gotten around to taking back that "elite" status that they accidentally gave all of their Rewards Zone members yesterday. We knew that 45 day return policy was too good to be true... Best Buy's "whoops" email inside: More »
newegg
Morning Deals
- Newegg: 24-hour sale
- Woot: Refurbished Dyson DC18 All-Floor Vacuum for $259.99
- Buy.com: ASUS Eee PC 4G Surf Celeron M 900MHz 7" Widescreen Laptop for $294 + free shipping
- Staples: Peachtree Pro Acounting 2008 Free After Rebate
- Newegg: RCA RP5050 Digital Voice Recorder with Camera $35 Shipped
- MacMall: Wacom Graphire4 4x5 Graphics Tablet for PCs & Macs $40
- Meritline.com: 8 x 21 Rubber Armored Binocular for $7.69 w/ Free Shipping after coupon code M24804545POFF
- Frys.com: Crucial 4GB DDR2 PC5300 Laptop Memory Kit $34.99 after rebate
- HobbyLobby.com: 40% Off Hobby Lobby Printable Coupon (expires Sept 6)
premier black
Best Buy (Accidentally) Announces Yet Another "Elite" Reward Zone Level? "Premier Black?"
Reader Andrew forwarded an email he just got from Best Buy letting him know that he now qualified for an even more special fantastic elite reward zone level. One in which he would be granted access to something called a "Premier Black Concierge." We're assuming this is like Reward Zone Silver but, more so. More »
customer service
Mike's friend gave Best Buy $200 to install anti-virus software and an HDMI input, but Best Buy somehow sent him home with the wrong power adapter. Mike works in IT and knows how to feed and bathe himself, but Best Buy insisted that he had the right adapter and that Mike had to be "doing something wrong." Guess how this ends...
More »
Best Buy Questions Your Ability To Plug In A Computer
Mike's friend gave Best Buy $200 to install anti-virus software and an HDMI input, but Best Buy somehow sent him home with the wrong power adapter. Mike works in IT and knows how to feed and bathe himself, but Best Buy insisted that he had the right adapter and that Mike had to be "doing something wrong." Guess how this ends...
More »
nod32
Morning Deals
- Lenovo: Employee Pricing on ThinkPad and IdeaPad Notebooks, up to 42% off (login with passcode 536686)
- Woot: Sandisk Clip 2GB MP3 Player for $19.99
- Newegg: ESET NOD32 Antivirus Home Edition v3 for $14.99 (Best antivirus around, won't slow down your computer)
- Buy.com: Kingston 4GB USB 2.0 Portable Flash Drive $14 Shipped
- Hanes.com: Save 15% off Complete Order on All Clothing
- Vann's: Sony FX820 Portable 8-inch DVD Player $150 Shipped
- Amazon: Kitchen & Home Labor Day Sale: Save up to 65%
- Linens 'n Things: BOGO 50% off bath furniture, more + 20% off coupon
- American Eagle: 40% off purchases coupon
best buy
Former Best Buy Manager Arrested For Stealing Identities From Mailboxes
It's always fun when you spot people you know in the paper. Like when one reader saw an article about his former Best Buy manager, charged with seventeen counts of third-degree identity thief. Mariusz Paliwoda of Conneticut was arrested recently for stealing over 100 pieces of mail from rural folks', then using the information to create credit card accounts. Only the cream of the crop, or former Domino's managers, make it to the top of Best Buy!Milford man charged in ID theft operation [New Haven Register] (Photo: Getty)
sales
Morning Deals
- Threadless: All shirts $12
- Amazon: Tonka Sand Force Dump Truck & Loader $4-$5 each, squirting trucks $6 & up
- Steep And Cheap:
Black Diamond Momentum AL Climbing Harness for $22Sold out, but they have other deals on outdoor gear.
- Tiger Direct: Refurb NEC VT590 XGA LCD Projector $400
- Brooks Brothers: Summer Clearance: Save up to 60% off Men's & Women's Fashion
- Buy.com: Fantom GreenDrive 1TB Low Power USB Drive $150 & Free Shipping
best buy
Reach A Nice Best Buy Customer Service Supervisor
Only use this contact info if you can't get help from the store and the regular customer service line isn't doing it for ya. More »
This Best Buy coupon for free Apple software for students isn't a very good deal after all—you can get educational discounts at the Apple store, and through September 15th you can get a free iPod Touch or Nano with your computer purchase. Our advice: skip Best Buy and go directly through Apple. (Thanks to Matt and yasth!)
rei
Morning Deals
- Woot: Olevia 65” 1080p LCD HDTV for $2,299.99
- Target: 12 pack Coke products for 25 cents YMMV
- Office Depot: Acer Extensa AMD Dual Core 1.9GHz 14" Widescreen Laptop for $430 after rebate + free shipping
- REI: Labor Day Clearance: Save up to 30% off Clothing & Gear
- Meritline: PQI 8GB SDHC Card now $25 Shipped & Other Discount
- Buy.com: Dynex DX-LCD32 32-inch LCD HDTV $480 Shipped
- Kmart: Jeans, all apparel BOGO 50% off
- Hoover: Summer Canister Sale: Save up to 56%
- JC Whitney: Up to $40 off purchases coupon
Best Buy Employee Arrested For Using Customer Credit Cards
A Customer Associate for a Best Buy in Las Cruces, New Mexico, was indicted on Thursday for credit card fraud—three counts of making fraudulent purchases over $2500, three counts of making fraudulent purchases over $500, over 20 counts of falsely signing credit card slips, and 1 count of disposing of stolen property. More »
best buy
Best Buy De-Hoses Washers To Save Money?
An alleged Best Buy employee tells us that the company has stopped including inlet water hoses in some Inglis, Whirlpool and Maytag top-loading washers it sells. According to the blurry photos he sent us, employees are now supposed to push this $27 accessory hose product on customers who buy the washers. Update: we don't know if the decision originated with the manufacturers or Best Buy. More »
Best Buy will start selling the iPhone on September 7th, making it the only retailer other than Apple and AT&T to offer the device. [Associated Press]
