According to Richard, Greyhound has some real work to do when it comes to making people in wheelchairs not feel like second-class citizens. Even in snowy weather and with delays, you don’t really want a driver telling a passenger that he should have brought an attendant if he wanted to get on the bus. [More]
Miriam says she bought a Greyhound ticket in November, but the bus skipped her stop without notifying her. She couldn’t get the company to cough up anything more than a voucher for a future trip. She writes: [More]
See, here’s some good news to the wallet-gouging gas prices of 2008: ridership of public transportation was up to 10.7 billion trips last year, “the highest level of ridership in 52 years” according to the American Public Transportation Association. It was the fifth consecutive year that ridership increased, but it may come to an end in 2009 because of skyrocketing unemployment.
The bus matron of a special needs bus owned by Outstanding Transport, Inc. has been charged with felony reckless endangerment, after forgetting about a 22-year-old passenger and leaving him strapped in his seat on the bus over New Year’s Eve in below-freezing temperatures. He was found yesterday morning at 10:30am and is in good condition, although his sister can’t imagine how he could have been overlooked in the first place: “He’s like 6’2 and hunches over, the seats are not even high.”
Unsafe road conditions in Seattle brought Greyhound’s fleet to a standstill on Sunday, which apparently is why they abandoned riders outside in 25 degree weather last night.
I’m riding a Bolt Bus right now. It’s a good cheap way for a car-less person like myself to get from New York to DC for the holidays. A big selling point was the free onboard wifi. Hooray, I thought, I can blog from the road. But I’m finding the connection to be slow and spotty. Tried with both my computer and my gal’s. Scenery sure is nice, though.
There’s not a lot of contact info on the web for Greyhound or its executives, but one determined customer has put a lot of effort into documenting what there is. Here are mailing addresses and a few unpublished phone numbers for people in the Greyhound executive offices.
Is this Greyhound CSR trying to start a revolution among its customers, or simply telling the wife of a passenger that Greyhound doesn’t care about lost luggage? She claims he told her to “‘get together with everyone else’ who lost luggage ‘and do something about it.'” Like what—start a support group? Meet him behind the bleachers for a fist fight? Open a detective agency in Tupelo?
Megabus Might Honor Your Prepaid Reservation, But Only If You Chase The Bus Halfway Across Philadelphia
A Megabus driver claimed that Chris’ prepaid reservation was actually a standby ticket, and refused to let him board unless he met the bus at the next stop halfway across Philadelphia. The driver was apparently worried that the bus would be full after the second stop, but he wouldn’t let Chris ride along to find out.
Reader Nico was able to ride Greyhound from New York to Toronto for only $2. That’s amazing! Two bucks! We tried to recreate the deal and couldn’t, but it looks Greyhound sometimes offers a limited amount of $2 tickets for 6-day advance purchases. Way to go Nico, you are the dealmaster of the day.
WAFF reports that Greg Moore, age 15, took a Greyhound bus from Opelika, Alabama to Athens, Georgia which is normally a 10 hour trip. But because of unannounced re-reroutes, the trip was extended to a brutal 26 hours. Greg’s family was alarmed because they didn’t know where he was during that time, and only received scant information from Greyhound. To make matters worse, $900 worth of belongings had been stolen from his lost luggage which he didn’t receive until a week later. More, inside…
A Greyhound bus carrying 42 passengers tipped over on an Indiana interstate on Tuesday, the AP reports, leaving more than 2 dozen injured. The Indiana State Police say that Darren P. Duke, age 46, likely fell asleep at the wheel while driving on I-65, 15 miles south of Gary. Details, inside…
Greyhound ditched reader Austin at a Philadelphia rest stop on the way from Chicago to New York. During the previous stops, the driver clearly announced that the bus was about to depart. This apparently wasn’t necessary in Philadelphia, even though Greyhound ordered off all the passengers so the bus could be cleaned and refueled. After thirty minutes, Austin quickly dashed into the bathroom. When he returned, the bus had disappeared with his bag. Now, Greyhound’s executive office is refusing to talk to Austin, or provide any compensation for his missing bag.
BoltBus offers service between Washington D.C. and New York with fares starting at $1. Each ride comes not just with WiFi, but with power outlets at every seat—a luxury usually confined to Amtrak. The downside? (There are several.)
South Carolina will begin selling ad space inside their public school buses—11-inch strips above the windows are now for sale, and “Interested school districts get about $2,100 per month per bus.”
A Peter Pan bus driver took revenge on passengers who complained about his unsafe driving by refusing to let anyone off the bus while making an unexpected thirty minute stop in Framingham, MA. One angry passenger who noticed the driver’s erratic swerving, Brian Moore, blogged about his experience as a surprise hostage on the trip from New York to Boston.
Chinatown busses, often the cheapest way to travel between Washington, New York, and Boston, are starting to outclass their established rivals by offering free WiFi service. One new entrant, Vamoose Bus, is even offering guaranteed seating – which can’t be found on Greyhound or any other Chinatown bus.
“My wife and kids left last night (an hour late, but that happens) at 12:40am for Albuquerque. We paid for 3 seats, but were only given 2. We checked two bags and a car-seat and were asked if we needed assistance in moving them from bus to bus in the layover at Dallas. We said yes and they tagged them with special tags. The trip was supposed to comprise 3 legs: Austin-Dallas with a 90 minute layover, Dallas-Amarillo with a 20 minute layover, and Amarillo to Albuquerque…”