Consumerist
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thieves
Recover Stolen Purchases Without Breaking A Sweat
Lars writes:Something pretty bad happened to me the other week that ended up being pretty cool, and speaks well to the quality of customer service at my local Burlington Coat Factory.
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all good things
Zappos Zaps Price Protection Policy,
Free Overnight ShippingUpdate: Zappos will still surprise customers with free overnight shipping, but it is no longer a perk they will actively promote.
Online shoe store Zappos.com, renowned for their otherworldly 'just-say-yes' customer service philosophy, no longer offers free overnight shipping or a 110% price match guarantee. Tipster Julie forwarded her conversation with a Zappos CSR confirming the policy shift.
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bummer
Walmart Slaps Down Super Smash Bros. Brawl Pre-Orders
Don't worry avid gamers, Walmart has "received your request to cancel" your pre-ordered copy of Super Smash Bros. Brawl for the Wii. Oh, you didn't ask to cancel the order, you say? $19.82 is an amazing price for a $50 game?
Walmart now lists the game for $49.82. After the jump, Walmart's email of lies, and the best way to speak out against their thuggery. More »
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