Citibank’s website isn’t reliable, at least according to them. Matt assumed that a website from a bank could be trustworthy, and that if there was no scheduled payment showing up, then he must have forgotten to arrange it. He scheduled a second payment, but then both payments went through one day apart. Now Citibank refuses to give him a refund: he should have called or emailed before rescheduling, they’ve told him, and not trusted what the website was telling him.
A bug in the popular metrics-tracking platform Sitemeter has boxed Internet Explorer users into a quiet little corner of the internet since late yesterday afternoon. Any site using Sitemeter now displays the following cryptic message to IE users: “Internet Explorer cannot open the Internet site – Operation aborted.” The bug affects IE 5.5, 6, and 7, but we have three ways—including use another browser!—to restore access to the full internet in all its horrible glory, inside. (Note: we’ve put in a fix so IE users can continue to read Consumerist without changing their settings.)
Ew! United Airlines 1178 was delayed 6 hours because a passenger spotted a tick hitching a ride in coach during a previous flight from Washington D.C. to Denver. The airline isn’t sure how the plane got tick infested, but had to temporarily pull the plane out of service while a crew cleaned it.
Here’s a lovely little story from our friends down in Bellbowrie, Australia. It seems that they have a Pizza Hut in Bellbowrie, and that Pizza Hut has cockroaches. Lots of cockroaches. So many cockroaches, in fact, that it baked one alive into a meatlovers pizza.
Maybe Time Warner needs to include a decontamination protocol when it transfers reusable equipment between customers.
Sarah is experiencing every traveler’s worst nightmare. Bed bugs!
I just started reading The Consumerist. I did a search on bedbugs to see if you had any posts, and then thought I’d tell you my own story after reading about the people who found bedbugs in a Santa Monica hotel. In August of last year, I stayed at the Holiday Inn in Santa Monica.
A restaurant in Dubai gave a 25% discount to a party of birthday diners after they found four bugs in their food. Says a restaurant official, “The guys thought being friendly and having a joke about the environment would relax the diners because it was a birthday, but unfortunately it didn’t.” We sort of think after the second or third bug, you should probably just comp the meal—and then shut down the restaurant for fumigation.
I bought a Health Valley split pea soup at Publix Supermarket in Miami, FL on Friday 01/11/08 in the morning before coming in to work. Around 12:30 or so when I finally felt ready to have lunch, I opened the soup only to find it infested with dead bugs.
Here’s one reason to use an online service to store financial data: no buggy updates to deal with.* Intuit’s December update for 2006 and 2007 versions of QuickBooks Pro on the Mac platform wiped the user’s Desktop folder and anything stored there. The company released a patch, but it didn’t work if you launched QuickBooks while connected to a wireless hotspot, oops. The latest patch, so far as we can tell, simply disables any further updates to the application—on January 3rd the company “began automatically feeding a patch to Mac QuickBooks users that permanently switches off the program’s upgrade mechanism to prevent a repetition of a data disaster.” In the meantime, since they can’t offer a way to fix the deleted Desktop folders, they’re offering rebates to users who buy a copy of the data recovery program Data Rescue II.
Oh noes! The children! Microsoft released a Santa bot on its Windows Messenger network that had a surprising predilection for swinging the conversation to oral sex.
If you, like me, are a mosquito magnet, summer weather brings with it a particular kind of dread. Though my Brooklyn neighborhood would hardly be confused with “nature,” our wee outdoor space can feel like the Everglades. Since I tend to obsess about spending summer as bugless as possible, I thought I’d share a few tips for fellow urbanites.
Wesley asks via the tipline, Orkin or Terminix, who’s better?