Citigroup May Reinstate Universal Default
Last year Citigroup pledged to abandon the customer-screwing policy of universal default, where an unrelated late payment or credit score change can trigger an interest rate increase on your Citibank card. They even used a marketing phrase to promote their promise: "a deal is a deal." According to the New York Times, Citigroup is "quietly reconsidering its pledge" and may decide to reinstate universal default as early as this week.
As the New York Times puts it, "Citigroup’s deal is only a deal until it isn’t."
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