british-airways

Akshay thought he'd found a great deal on a Thanksgiving weekend flight from San Francisco to Mumbai — $554 for a round trip — and booked it excitedly at ba.com, getting a confirmation number.   More Â»

With baggage fees, $3 ramen noodles and even fees to let you cut the line, we thought the airline industry had gone about as far as it could to separate passengers from their money while preserving the illusion of selling cheap tickets. But British Airways has one-upped the yanks with a new fee that gives passengers the privilege of selecting their seats more than 24 hours in advance, for a mere £10 to £60.  More Â»

Faced with a 20% drop in 'premium' travel as compared to a year ago, some airlines (Qantas, BA) have started cutting back on their first-class fanciness. Some (Emirates, Air France, Lufthansa) find the idea "unthinkable". Yet those airlines who continue to invest in first-class travel might be making the smarter move: they're hoping these passengers will stay loyal when the economy bounces back. Which is not such a bad idea, considering the fact that first-class passengers are the ones keeping the airlines afloat. (Uh, aloft?)  More Â»

You're entitled to a small refund if you bought tickets for a long haul flight on British Airways or Virgin Atlantic between August 11, 2004 and March 23, 2006. The amount is $7-$34 per flight taken. This is the settlement in a class action lawsuit contending the two airlines colluded to fix the price of fuel surcharges. More info at airpassengerrefund.com. [via RickSeaney]  More Â»

Perhaps this British Airways American Express Premium Plus Card's interest rate is in "metric" APR, but if not, no matter what side of the pond you're on on, or road you drive on, you must agree that a 43.5% variable interest rate is bollocks. Who cares how many bonus miles you get, they're just going to get devalued anyway.  More Â»

"We can only serve two options and beef and pork obviously have religious restrictions.  More Â»

British Airways is having trouble with its new baggage system—namely, that it doesn't actually sort and route the baggage to the correct flight. On Sunday they claimed that 15,000 bags had missed their flights and were now being stored at Heathrow. However, the UK's Aviation Minister said yesterday that the number was closer to 28,000.  More Â»

BA are treating the incident as theft after he was reported at Heathrow airport on Monday.  More Â»

Quantas became the third foreign airline to admit to price-fixing and agree to pay a fine to the U.S. government, joining British Airways PLC and Korean Air Lines Co. Ltd, says the Associated Press.  More Â»

British Airways had the ability to sell this passenger's lost folding chiropractic table, but not the inclination to Google "Dr. Marta Callotta, Sports Chiropractic" imprinted on the front of it it to return it to it's rightful owner. [Elliot via Rick Seany]  More Â»

I was flying [British Airways] from Amsterdam to London Heathrow to Denver on July 28th. When I landed I waited by the luggage carousel for my bag, well as you can sure guess, it never turned up. I was told by BA, that they found my bag they apologized and assured me it would be delivered to my home the following day. Seven days later the luggage finally showed up.   More Â»

According to the Bureau of Transportation Statistics complaints about airlines were up 47.2% in the first six months of 2007.   More Â»

Virgin Atlantic and British Airways admitted last week to the Department of Justice that they colluded to levy excess fuel surcharges ranging from $10 to $100. Despite the admission, both airlines claim that passengers weren't really overcharged.  More Â»

British Airways has come under fire for not informing customers of its carbon-offsetting program, possibly for fear that people will fly less if they knew the real environmental impact, according to the Times of London.  More Â»

Travler's friend site Elliot.org has these great customer service "cheat sheets" to help you if you have a dispute with your airline. CEO contact info, how to hack their phone trees, email addresses, phone numbers, mailing addresses, it's all there.  More Â»

This appears to be a giant list of all US airlines' CEO contact info (for instance, the phone number for US Airways corresponds with the information listed on their SEC filing) Shoot your complaints to the top of the totem pole with this information. — BEN POPKEN  More Â»

The post has been advertised against a backdrop of a sharp rise in the number of air rage incidents. According to the Civil Aviation Authority's latest statistics, the number of incidents has increased from one in every 27,000 flights in 2002-3 to one in every 16,000 flights in 2005-6.  More Â»

Sir Richard was seen briefly in the original film, passing through an airport security scanner, but can only be seen from behind in the new edit.  More Â»

Paul Trinder, who awoke to see the body at the end of his row, last week described the journey as "deeply disturbing", and complained that the airline dismissed his concerns by telling him to "get over it".  More Â»

Looking out the window of a British Airways 747, passengers might have been shocked to see flames shooting out the engine, like the afterburners on a military jet at an air show. But this was no air show, and the soundtrack did not include the Scorpions' "Rock You Like a Hurricane."  More Â»